Team Leader - Operations
Greetings from Brocus IT Solutions Pvt Ltd Position: Team Leader ( International BPO experience must) Shifts : US Location : Sanpada,Navi Mumbai Key Responsibilities: · Lead, coach, and manage a team of 15–20 sales agents. · Drive high conversion rates on both inbound and outbound calls. · Develop and implement effective sales strategies to overcome objections and close deals. · Monitor team performance against KPIs and take corrective actions as needed. · Analyze sales data and trends to continuously improve performance. · Prepare and maintain daily/monthly reports and ensure SLA compliance. · Collaborate with operations and QA teams to align on performance goals. Required Skills & Qualifications: · Minimum 1 year of experience as a Team Leader in an International BPO (SalesProcess). · Proven track record in sales, objection handling, and closing techniques. · Exceptional communication and interpersonal skills. · Proficient in CRM tools and sales reporting. · Strong analytical, detail-oriented, and logical thinking abilities. · Capable of coaching and motivating a high-performance sales team in a high-pressure environment. · Perks & Benefits: · Attractive performance-based incentives · Attendance bonus · Benefits of insurance · Fixed night shifts – No rotational or graveyard shifts · 5-day work week · A dynamic and growth-oriented work culture CALL HR : 9967718747 Interview Timings : 7.30pm till 9.00pm (Monday to Friday ) CTC :.6.5 LPA (Approx) Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Life insurance Experience: total work: 1 year (Preferred) Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-11, источник — Indeed.