Team Leader

Full Time Team Lead Position 30 hours per week £13.85 p/h with incentive to earn up to £15.00 weekly bonus Hello, we’re Pret Proud makers of freshly made food, organic coffee and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the hospitality employer of choice everywhere we operate – so it’s an exciting time to hop on board. Growing good things Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. Growth is at the heart of everything we do – from supporting our people to grow in confidence and skills to pursue their unique paths, to figuring out how to make our food and coffee even more delicious and accessible. Our Teams 85% of our Managers and 25% of our Support Centre teams started on the shop floor. How far could a Pret career take you? Our shops are powered by caring, hardworking and passionate people. Whether you're serving customers, making coffee, preparing food or leading a team, every role plays an important part in creating the Pret experience. Expect flexibility, opportunity and variety. Whatever your ambitions, you'll find a place where you can make an impact and build your career with us in creating the Pret experience. Now, on the Leader Role… As a Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience. About you Be kind, honest and generous: bring genuine warmth and your authentic self to work every day. Bring your passion: share our passion for exceptional customer service. Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special. Experience needed: You lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy. Base Pay Rate:£13.85 - £15.00 (inclusive of bonus) The perks • Additional £1.25 per hour Mystery Shopper bonus once training is complete • 28 days annual leave (pro-rata if you're part-time) • Pension scheme • Free food and drink while you’re working • And when you’re not, you’ll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day) • Regular rewards and recognition for amazing standards • Comfy free shoes to wear on shift once you have completed your trial period!