Team Lead, Solutions

About Energy Exemplar

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation.

Our impact is global and is being recognized across the industry. Some of our recent accolades include:

• SaaS Company of the Year (2025) – Global Business Tech Awards.
• Environmental Impact Award (2025) – E+E Leaders Awards.
• IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
• Finalist: Platts Global Energy Awards (2024) – Grid Edge category
• Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
• Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.

How We Work

Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.

We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.

Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.

About the Position

The Team Lead, Solutions, works as part of the APAC solutions team an d is primarily responsible for leading an d coordinating pre-sales an d implementation support for the Jap an sales team. The position will be responsible for engaging directly with both potential an d existing clients to communicate technical features of the products an d how the products c an play a role in the client’s strategies.

A key part of this role involves leading an d mentoring a team of technical experts to deliver an outst an ding experience for our continuously growing client base an d prospects through market research, technical discussions, model development, demonstrations, an d implementation projects. The position is supported by str ong training , c oaching, an d mentoring an d provides opportunities for professional growth an d career adv an cement. Not only will the person in this role have adv an ced technical skills an d deep industry knowledge in the energy sector, but they will also have strong people skills an d be passionate about working with an d developing, others through to the achievement of desirable obj ectives .

Drive Sales an d Team Outcomes

• Drive an d measure key response metrics for the Solutions team including research tasks, technical delivery an d engineering practices
• Create an d encourage a culture of excellent technical service
• Use sound judgement to escalate issues when necessary
• Coordinate efforts to achieve outst an ding results

Lead and Mentor the Solutions Team in Japan

• Responsibility for m an aging, with the support of the Head of Solution (APAC) an d Perform an ce an d Culture team, operational functions of the Solutions team in Jap an , including:
• Perform an ce reviews an d m an agement
• Leave approvals an d m an agement
• Career progression an d competency development discussions an d m an agement
• Workload allocation an d distribution
• R esolution of an y people-related issues that may arise
• Network effectively with other EE departments to leverage knowledge across other teams an d global resources

C an didate Requirements & Qualifications

• Tertiary qualification in mathematics, engineering, economics or other related quantitative field. Minimum Bachelors but Masters or above would be desirable.
• Achieved N1-level proficiency on the Japanese-Language Proficiency Test (advanced/near-native Japanese)

Technical

• Deep domain expertise in the Japan energy market, including power market fundamentals, regulatory landscape, and commercial dynamics
• Understanding of emerging technologies and how this is likely to impact the industry.
• Understanding of various Mathematical Programming methods and how they are used.
• Experience using PLEXOS and excellent understanding of how it is used and its capability.
• If no direct PLEXOS experience, candidate must be able to demonstrate solid knowledge of, and experience in using, other market simulation software tools or programs.
• Has at least basic knowledge of scripting / coding languages.
• Understanding cloud environments in which our cloud and SaaS products reside.

Non-Technical

• Strong written and verbal interpersonal and technical communication skills with ability to communicate complex issues clearly, credibly, and with confidence.
• Knowledge of general customer service principles is required. Candidate must be genuinely passionate about working with the internal team to deliver an outstanding service to our customers and helping to resolve their complex technical issues.
• Good knowledge of various problem-solving techniques with ability to analyse situations and apply critical thinking to decide appropriate courses of action and implement solutions to overcome challenges and deliver valuable outcomes.
• Commercial acumen with understanding of general business principals and the impact of business decisions on broader business functions and environment.
• Emotional intelligence with ability to recognise one’s own feelings and those of others to appropriately manage those emotions when responding to different situations.
• Direct people leadership experience is preferred but not essential. Either way, the candidate for this role must have the passion and desire to develop and lead a team and be prepared to invest the time and effort to develop their own leadership and mentoring capability with the support of the business.
• Knowledge of change-management principles with experience in applying these principles to lead the implementation of a business, process or technical change. The candidate must also be resilient and adaptable to change.
• Passionate about working with others to achieve goals. Must have the ability to build strong relationships with others and be a natural collaborator.

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