Team Lead
Коротко о вакансии
Компания Lessen ищет тимлида для контроля процессов обслуживания объектов недвижимости. Предстоит координировать весь жизненный цикл рабочих заказов от их создания до выполнения подрядчиками в рамках SLA. Сотрудник будет выстраивать отношения с клиентами, участвовать в планировании бюджета и программ техобслуживания. Также потребуется готовить отчетность, анализировать метрики и помогать с прогнозированием заявок.
- Зарплата
- 50 000 — 58 000 $ — по данным lessen
- Ключевые требования
- Степень бакалавра или эквивалентный опыт в facilities management
- От 3 лет опыта в facilities management
- Опыт управления несколькими подрядчиками и заказами
- Опыт ведения капитальных проектов разного масштаба
- Навыки управления взаимоотношениями с клиентами
- Кому подойдёт
- Позиция подойдет специалистам в области управления эксплуатацией недвижимости с опытом руководства подрядчиками и взаимодействия с клиентами.
Пересказ openqareer по тексту работодателя. Ниже — оригинал объявления.
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
What You'll Do: -
Assist in the coordination and execution of the complete work order life cycle from creation to resolution
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Manage vendors to ensure services are completed within agreed upon SLA’s
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Collaborate with District Lead to work cross-functionally with other teams to manage vendors in region(s)
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Develop client relationships; collaborate with key stakeholders in markets to devise solutions to client issues
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Assist in monthly reporting, forecasting and asset management on all sites
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Help develop and implement preventative, ongoing and anticipated maintenance/repair programs
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Assist with development of operating and capital budgets for the assigned
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Support the creation of work order forecasts by drawing on historical, current, and metric-based data
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Attend regular client status meetings, if applicable
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Ensure confidentiality of internal and external data
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Perform ad-hoc projects and other duties as assigned
What You'll Need: -
Bachelor’s degree or equivalent facilities management experience
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3+ years of facilities management experience
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Experience with managing multiple vendors for day-to-day work order management and small to large capital projects
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Client relationship management skills
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Communication and organizational skills
Why Lessen: · Competitive compensation · Health, Dental, Vision, Life, Disability options · 401K retirement savings plan · Paid vacation, federal and floating holidays · Maternity/Paternity Pay · Career advancement opportunities · All the tools you'll need to be successful
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