Systems Analyst (Fluent English)

• Meticulous and systematic, with a high standard for accuracy and the discipline to build repeatable processes.
• Strong data skills, including advanced Excel, data imports and exports, deduplication, and reporting.
• A clear communicator who can translate between technical and non-technical colleagues and manage multiple projects at once.
• Sound judgment and discretion in handling member data, with familiarity with data privacy practices. Experience in an association or financial services setting is a plus, though not required.
• College degree required
• Fluent in English required

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Design and Implement System Changes: Gather requirements from staff, then configure fields, workflows, member portal views, and reports. Manage changes through a disciplined process that includes sandbox testing, peer review, and documentation.

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Lead Data Audits: Design and run recurring audits of organization and individual records.

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Drive Data Cleanup: Own cleanup end-to-end and put ongoing processes in place so data stays accurate as member firms and personnel change.

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Manage Integrations: Maintain clean data flows between the member management system and connected tools, always exploring opportunities to reduce data entry duplication and manual data flows.

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Build Reliable Reporting: Develop reports and dashboards that give staff and leadership a trusted view of membership, engagement, and events.

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Set Standards and Train Staff: Define data standards and entry conventions, document processes, and train colleagues to use the system consistently and well.

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Issue Resolution: Work closely with staff and vendors to proactively resolve issues and evaluate solutions when the system cannot meet a need.

Reporting Relationships:

Reports to the Head of Operations and works closely with staff across membership, events, finance, and communications.

• Preference for experience administering or configuring a CRM or association management system (such as MemberSuite, Salesforce, iMIS, Fonteva, or Dynamics).