SVP Retail & Small Business

We are delighted to share with you the exciting SVP, Retail & Small Business search we are leading for our long-time Client, St. Mary’s Credit Union (www.stmaryscu.org) . Based in Marlborough, MA, this one-billion-dollar asset state-chartered credit union serves over 56,000 members. Founded in 1913, this progressive, member-centric organization serves consumers and local businesses through seven offices in Marlborough, Framingham, Hudson, Northborough, and Westborough, along with robust digital delivery options.

This is an outstanding opportunity to serve as a member of the Executive Leadership Team to help lead and strategically grow a well-regarded financial services organization of scale. This executive will drive relationship growth and development across SMCU's Retail and Small Business segments while championing a proactive, relationship-centered approach that connects members and businesses with relevant financial solutions, guidance, and opportunities.

Position Overview :

• Relationship Growth: Lead strategies to acquire, deepen and retain consumer and small-business relationships and increase overall relationship value.
• Retail Leadership: Lead the retail team and oversee Branch Managers, advancing member growth, deposits, lending, engagement, an exceptional member experience, and strong leadership accountability across the branch network and within the community.
• Small Business Growth: Build and lead the Small Business Development team, including Small Business Development Relationship Managers, and expand relationships through lending, deposits, cash management, and other relevant solutions.
• Strategic Partnerships: Develop multifaceted strategic community, business, and professional partnerships that create new relationship opportunities and expand SMCU's reach and impact.
• Enterprise Leadership: Reporting directly to the President & CEO, advance strategy, financial performance, and organizational priorities while developing strong leaders and succession capability.

The successful candidate will bring :

• A minimum of fifteen years of progressive senior leadership experience in a credit union, bank, or comparable financial institution.
• Leadership experience in retail banking, small-business banking, relationship management, and/or market development. Demonstrated success growing consumer and/or business relationships.
• Deep knowledge of deposits, lending, and small-business financial services, with strong business and financial acumen.
• Exceptional leadership, communication, and collaboration skills.
• Bachelor’s degree or equivalent relevant experience required; advanced degree preferred.

The salary range for this position is $200,000 to $240,000, in addition to benefits and bonus potential. Compensation is determined by a variety of factors including but not limited to the role, function, and associated responsibilities, as well as a candidate’s work experience, education, knowledge, and skills.