SVP – Insurance Commercial Lines, Middle Market, & Specialty Practice
The SVP Insurance Commercial Lines, Middle Market, and Specialty Lines is an elite, market-facing executive responsible for driving global strategy, deepening core P&C capabilities, and managing a high-growth $300M P&L .
In this premier practice leadership role, you will lead account management, commercial growth, and solutions architecture to position the firm as an indispensable partner for middle market insurers, data-led commercial carriers, reinsurance companies, Insurtechs, and Insurance-Linked Securities (ILS) capacity providers. You will architect and deploy transformative client solutions that deliver the trifecta impact of improved experience, outcomes, and efficiency . Concurrently, you will be charged with building the firm’s next major growth engine : pioneering data and AI-powered "thin human" digital solutions and managed services designed to solve large-scale middle market and specialty P&C industry problems.
Practice Ownership & Global P&L Governance ($300M Portfolio)
- Own the full financials, strategy, and operations for the global Commercial, Middle Market, and Specialty business units, scaling the $300M P&L through aggressive portfolio performance and high-margin service delivery.
- Deepen global P&C capabilities across the firm by aligning domain expertise, middle market processing methodologies, and consultative assets into unified market offerings.
- Serve as the Senior Relationship Executive across a Tier-1 global client base, driving world-class account management, ensuring contract retention, and leading complex, multi-year renewal cycles for commercial carriers.
Solution Architecture & "Trifecta Impact" Delivery
- Design, deploy, and scale next-generation client solutions that directly address carrier pressure points, consistently achieving the trifecta impact: improved customer/broker experience, superior loss and operational outcomes, and optimized structural efficiency .
- Consult with C-suite stakeholders at data-led insurers and reinsurance companies to re-engineer core operations, including high-volume middle market package underwriting, complex specialty lines, cat modeling, actuarial workflows, and claims management.
- Embed advanced data analytics , predictive modeling, and middle market business-process-as-a-service (BPaaS) models seamlessly into legacy carrier ecosystems to accelerate submission-to-bind velocity.
Next-Generation Growth Engine & AI Innovation
- Pioneer the firm’s next growth engine by conceptualizing, productizing, and scaling data and AI-powered “thin human” digital solutions and specialized managed services.
- Capitalize on Generative AI, Large Language Models (LLMs), and hyper-automation to design low-touch, highly autonomous workflows that solve systemic middle market and specialty P&C industry pain points (e.g., automated triage, digital risk ingestion, and portfolio analytics).
- Expand the firm's footprint into emerging market segments, creating tailored value propositions for the Insurtech ecosystem and ILS capacity providers looking to optimize middle market risk and operations through data.
- Executive Consulting & Services Credentials: 15+ years of progressive executive leadership within a global professional services, digital transformation, or operational outsourcing firm (e.g., EXL, Accenture, Deloitte, Cognizant).
- Domain Mastery: Deep, unassailable expertise across Commercial Lines (with heavy emphasis on the middle market carrier ecosystem), Specialty/E&S lines, and the global Reinsurance/ILS capital market structure.
- P&L & Commercial Scale: Proven history of running a highly profitable $250M–$300M+ global P&L with a verifiable record of originating and scaling massive, data-driven managed services or technology transformation deals.
- AI & Digital Innovation Edge: A strong track record of commercializing technology, specifically in designing operations that integrate AI/automation with human capital ("thin human" operating models) to optimize mid-market commercial operations.
- C-Suite Influence: Masterful executive presence with the ability to build trust and command respect from CEOs, Chief Risk Officers, and Chief Underwriting Officers globally.
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