Studio Manager ($65,000)

Company Overview StretchLab is a dynamic stretching studio dedicated to enhancing well-being through personalized assisted stretching sessions.

Compensation:

• Base salary starting at $60,000 - $65,000
• Monthly Bonus potential of up to $1,000
• Unlimited Commission
• Healthcare (medical, dental and vision)
• Paid time Off
• Retirement plan
• Employee discount

Primary Responsibilities

Sales Leadership & Revenue Growth

• Take primary responsibility for achieving studio membership, introductory session, package, retail, and revenue goals.
• Lead the sales process from initial inquiry through introductory stretch, membership presentation, follow-up, and close.
• Conduct effective membership presentations following introductory stretches and confidently ask for the sale.
• Understand each prospect's goals and recommend the membership or package that best fits their needs.
• Daily front desk responsibilities and warm calling prospects
• Ensure every new lead receives prompt, professional, and persistent follow-up through calls, texts, and emails.
• Maintain an organized sales pipeline and ensure prospects do not fall through the cracks.
• Re-engage former members, previous prospects, expired package holders, and inactive leads.
• Monitor introductory stretch bookings and keep the schedule filled with prospects.
• Coach sales associates on prospecting, follow-up, objection handling, membership presentations, and closing.
• Promote member referrals and identify opportunities for current members to introduce friends, family, and colleagues to StretchLab.

Lead Generation & Community Outreach

• Build relationships with local businesses and community organizations that can generate awareness and referrals.
• Identify and coordinate opportunities for pop-ups, demonstrations, networking events, health fairs, and community partnerships.
• Participate personally in community outreach and networking activities.
• Comfortable with social media (Facebook, Instagram) and Google in posting promotions
• Follow up quickly and consistently with leads generated through events and partnerships.
• Work with the owner to develop local marketing initiatives and promotions.
• Support social media content by identifying member stories, milestones, testimonials, events, and studio activities worth highlighting.

Member Retention & Experience

• Build relationships with members and maintain a visible presence in the studio.
• Ensure new members understand their membership, scheduling expectations, and the importance of maintaining a consistent stretching routine.
• Monitor member utilization and identify members who are not scheduling or using their sessions regularly.
• Proactively contact members whose attendance has declined.
• Work with Flexologists to identify members who may need additional engagement or support.
• Monitor freezes, cancellation requests, and other indicators of potential member attrition.
• Conduct appropriate retention conversations before processing cancellations.
• Encourage member referrals, reviews, testimonials, and milestone recognition.

Team Leadership

• Provide day-to-day leadership for the studio team in partnership with the owner and Lead Flexologist.
• Set clear expectations for assigned responsibilities.
• Conduct regular sales coaching and performance conversations.
• Recognize strong performance and address performance issues promptly.
• Ensure the front desk and Flexologist teams understand current promotions, events, sales priorities, and member initiatives.
• Participate in and help facilitate staff meetings and sales meetings.
• Support recruiting, onboarding, training, and development of sales staff as needed.
• Model professionalism, urgency, positive energy, and ownership.

Studio Operations

• Ensure the studio opens, operates, and closes according to established procedures.
• Maintain accurate member and prospect records and ensure meaningful notes are entered following interactions.
• Monitor the daily schedule for introductory stretches, member appointments, openings, and sales opportunities.
• Review outstanding member issues, account concerns, and required follow-up.
• Ensure the studio remains clean, organized, welcoming, and presentation-ready.

Join us as a Studio Manager if you’re passionate about leading teams in a vibrant wellness environment! Bring your management expertise, enthusiasm for health & fitness, and dedication to delivering exceptional client experiences. We value proactive leaders who thrive on creating an inspiring atmosphere where both clients and staff can flourish.

Pay: From $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• Are you comfortable with high volume of warm phone calling?
• Have you used social media to do promotions and events?

Experience:

• membership sales: 2 years (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person