Strategy Marketplace Consultant, Strategic Account Services

The Strategic Account Services (SAS) program partners with growing businesses on Amazon, providing strategic consultancy through a data-driven, collaborative, and customer-obsessed approach. As a Marketplace Consultant, you will manage a portfolio of up to 19 Sellers (with annual sales of 2–10M), acting as their strategic partner to drive sustained, long-term growth on Amazon. You will navigate complex business challenges, engage with senior decision-makers, and deliver sophisticated growth strategies across Product Selection, Detail Page Optimisation, Advertising, Promotions, Fulfilment Strategy, and Brand Building.

You will build trusted relationships with senior stakeholders including Heads of E-commerce, Directors, and C-suite executives; facilitating Joint Business Plans and Top-to-Top discussions that align Amazon and Seller growth ambitions. You'll collaborate cross-functionally with Amazon teams across the UK and EU, take ownership of EU-level projects aligned to team or director-level goals, and actively develop talent within the team by mentoring colleagues and sharing best practices.

Key job responsibilities •Manage a portfolio of up to 19 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. •Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers’ potential. •Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. •Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. •Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress. •Prepare and deliver business reviews to your clients •Develop a thorough understanding of the Amazon Marketplace ecosystem •Manage additional projects around our Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.

A day in the life Your days are varied and fast-paced. You might start the morning on a call with one of your Sellers, reviewing their latest performance data and aligning on priorities for the quarter. Later, you'll join a FR SAS business update with your team, sharing wins and troubleshooting challenges together. In between, you'll have focused time to build tailored business plans for your Sellers, using AI-powered tools to work efficiently and surface insights faster. You'll also attend specialised product category training to sharpen your expertise, or join a development session on consultancy skills to keep growing professionally.

About the team SAS is a growing program with ambitious plans. We are continuing to recruit new Sellers into our service, driving their growth and improving their experience of selling on Amazon. The team operates with an entrepreneurial mindset, and you'll have the opportunity to shape strategy at a European level, own high-impact projects, and develop recognised expertise. You'll work alongside talented colleagues across Europe in a team that values ownership, innovation, and delivering exceptional results for our Sellers.

• Experience in account management, project/program management, or buying