Strategic Partner Success Manager, Business Development

At LifeStance Health , we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

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Belonging: We cultivate a space where everyone can show up as their authentic self.

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Empathy: We seek out diverse perspectives and listen to learn without judgment.

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Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

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One Team: We realize our full potential when we work together towards our shared purpose.

Benefits As a full-time employee of LifeStance Health , the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

ROLE OVERVIEW

The Strategic Partner Success Manager is responsible for managing and growing relationships with LifeStance’s largest patient referral sources including health systems, independent medical practices, and other behavioral health organizations in their assigned markets. The position will report directly to the Senior Vice President, Corporate and Business Development, and will work hand-in-hand with cross functional leadership to grow our referral base.

COMPENSATION: $90,000 - $120,000/annually in addition to a competitive bonus plan

RESPONSIBILITIES

• Foster ongoing relationships and partnership with our largest referral partners to drive loyalty and growth of patient referrals to LifeStance
• Collaborate with the SVP, Business Development and other business development leaders to develop a national strategy and implementation plan to increase awareness of and drive referrals toward our clinical service offerings.
• Strategically identify, and execute on, opportunities for growth within existing referral relationships.
• Troubleshoot barriers and challenges encountered by referral sources that inhibit a seamless patient referral process.
• Develop and maintain trust with key stakeholders, both internal and external to LifeStance.
• Partner with LifeStance’s marketing team on collateral development and educational materials.
• In partnership with LifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources.
• Stay abreast of industry trends, analyzing market dynamics, and competitor activity to inform strategic decision-making.
• Assist in maintaining a current, comprehensive, and organized customer relationship management system (CRM).
• Proactively identify areas of underperformance (e.g., partners with declining referral volume) and take corrective action.
• Operate with high integrity and comply with company policies and procedures.

SKILLS & EXPERIENCE

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Originally posted on Himalayas