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Strategic Account Manager - Data Center

ConvergintDubai

Build a career where values meet worldwide opportunity.

Job Description: Job Purpose

As a Strategic Account Manager, you will lead business development, account management, and solution delivery for key enterprise clients. This role focuses on building long-term strategic partnerships, identifying growth opportunities, and delivering innovative security technologies, managed services, and global solutions across complex, mission-critical environments. You will act as a trusted advisor to senior stakeholders, driving revenue growth and supporting the organization’s vision to be an industry leader.

What you’ll do with “Our Training and Your Experience”

Strategic Account & Business Development

Identify, qualify, and develop strategic business opportunities within the data center sector.

Build and maintain executive-level relationships with senior decision-makers, influencers, and technical stakeholders.

Develop account plans and long-term growth strategies aligned with Convergint’s GCDC vertical goals.

Act as a trusted advisor by providing insights, identifying risks, and delivering proactive recommendations.

Revenue Growth & Pipeline Management

Achieve or exceed annual sales targets for security technologies, managed services, and professional services.

Maintain a strong and accurate sales pipeline using CRM tools.

Lead sales cycles from opportunity discovery through solution delivery and post-deployment support.

Track forecasts, performance metrics, and customer feedback.

Solution Selling & Delivery

Analyze customer environments and propose customized, high-value Convergint solutions.

Collaborate with engineering, operations, finance, and legal teams to design and deliver complex solutions.

Influence customer strategies related to data center security and integrated technologies.

Ensure feasibility, pricing accuracy, and proposal development for solutions including access control, CCTV, intrusion detection, life safety systems, and managed services.

Global Collaboration & Industry Leadership

Coordinate with regional and global Convergint teams to ensure seamless delivery of multi-site projects.

Serve as a key point of contact for global clients expanding within the region.

Stay current on data center market trends and emerging security technologies.

Represent Convergint at industry events, webinars, and client engagements.

Promote Convergint’s values, culture, and GCDC vertical strategy in all interactions.

Key Relationships

Internal: Managing Director, Director of Regional Account, Director of Global Account, Project Managers, Managed Service Teams, Finance , HR, Administration, Marketing

External: Clients, Vendors, Industry Stakeholders.

Job Dimensions

Direct Reports: None

Geographical Scope: Primarily UAE, KSA, Iraq, South Africa with expansion opportunities across MEA

What You’ll Need

Strategic and Commercial Acumen

Client Relationship Management

Operational and Financial Excellence

Negotiation and Contract Management

Decision-Making and Problem-Solving

Communication and Stakeholder Engagement

Inspirational and ethical leader with a growth mindset.

Excellent time management and organizational skills.

Results-oriented with strong attention to quality and profitability.

Collaborative and culturally aware; able to build strong internal and external partnerships.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

National Holidays and Paid Time Off starting at 22 days annually

2 Festive Days Off

Medical Plan

Competitive salary and compensation plan

Corporate Social Responsibility Day

Vehicle reimbursement plan or company vehicle (if applicable)

Cell phone reimbursement (if applicable)

Requirements:

Bachelor’s degree in Business, Engineering, or related field (MBA preferred).

7–10 years of B2B sales experience in technology or security solutions.

Strong consultative selling, negotiation, and stakeholder management skills.

Experience managing complex sales cycles and enterprise accounts.

Proficiency in CRM tools and Microsoft Office.

Collaborative, results-driven, and adaptable in fast-paced environments

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