openqareer

Strategic Account Manager

WebEngage · Удалённо · Saudi Arabia

# Strategic Account Manager **WebEngage** · Saudi Arabia · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Strategic-Account-Manager]` `[Enterprise-Account-Manager]` `[Account-Manager]` `[Customer-Success-Manager]` `[B2B-Sales]` `[Strategic-Account-Leader]` `[Strategic-Account-Director]` `[Strategic-Accounts-Director]` --- ### About the Role About us: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we’ve been recognized by G2 as a Marketing Automation Leader in Asia 2021. We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at Essential Functions and Responsibilities: - Manage top enterprise accounts and drive revenue - Responsible for managing existing business and cross/up-sell in same account as well as group accounts (large enterprise clients/prospects) (Automation, Consumables, Custom Analytics, etc) - Strategic account mapping at different levels to establish and nurture relationships with key stakeholders at the client side including CXOs - Participate in and conduct Executive Business Reviews (EBRs) - Analyse business potential, conceptualize and execute strategies to drive sales and achieve desired targets - Implement processes to improve on the quality of deliverables and reduce turnaround time - Responsible for conflict resolution and compliance on client deliverables and revenue - Identification of client goals and representing their interest to internal teams - Work closely with the project and CSM team in order to maintain a continuous knowledge of project/account status so as to identify potential issues and/or opportunities related to the project/account - Proactively identify any risk in Enterprise accounts - Help drive customer references and case studies, and increase speaker participation, etc. - Provide strong account management to existing clients, offering support and keeping them abreast of new products and services that could be of value to their business Ideal Candidate: - 4+ years of experience with at least 4 years relevant work experience in a customer-facing role (customer success or account management) in a SaaS setup - Must Have - The candidate should be proficient in reading, writing and speaking Arabic - Preferably a Masters degree in Business Administration - Domain - Experience with analytics, data, databases or business intelligence preferred - Go-Getter - Willing to go the extra mile with a strong work ethic; self-directed and resourceful - Excellent Communication - You know what to say and more importantly, how to say it - Experience in Digital Marketing products will be an added advantage Life at WebEngage : - We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings. - A highly inclusive work culture that promotes a relaxed, creative and productive environment. - Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance - Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic) Perks & Benefits: - Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!) - Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves) Explore more here: WebEngage ?s=09 Think you fit the bill? Come along, let’s redefine the future of Marketing Automation! Originally posted on Himalayas

Наблюдалась 2026-10-14, впервые 2026-10-14, источник — Himalayas (JSON API).

Открыть у работодателя