Storyteller- Eataly Boston

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge

Job Description

A Storyteller shares the stories of Eataly’s products, helping guests make educated and confident shopping decisions. A Storyteller is a super seller with a passion for promoting high-quality Italian products. Reports to the Events and Storytelling Manager.

- Prepares and executes product tastings and demonstrations - Takes care of the set-up and break-down of demo stations - Keeps track of the product used during tastings - Engages guests on the shop floor and during demos to explain products and Eataly’s Eat.Shop.Learn philosophy - Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items from our market - Responds courteously to guest inquiries regarding availability, location, and usage of products - Collaborates with vendors and the Eataly team during tastings, feste, sagre, and storewide events - Develops comprehensive knowledge of Eataly’s products, and participates diligently in live and video trainings - Leads tours for guests, schools, or new team members upon request - Assists with staff classes and La Scuola classes upon request - Answers guests’ questions about Eataly’s range of services - Liaises with the Front End and Grocery Teams to help with their duties - Circulates the store regularly to ensure shopping carts are always available in designated areas - Opens and closes cash till and ensures accurate accounting of all transactions, collections, and disbursements during the work shift - Performs other duties as required or assigned

Hourly Rate: $17.00-$18.00

Qualifications

- High school diploma or equivalent - Outstanding communication and relationship-building skills - Outgoing personality and ability to sell - Knowledge of and passion for Italian food and beverage - Experience working in retail and/or restaurants - Intermediate computer skills

Job Requirements

- Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays - Ability to lift up to 50 pounds - Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

Additional Information

- Medical, Dental, Vision Insurance - Paid Time Off - Paid Parental Leave - 401K with match - Free family meal daily - Discounts at Eataly - Classes on products and Italian cuisine - Referral bonus program - and more!