Store Manager - Thane
# Store Manager - Thane **Ugaoo Agritech Pvt Ltd** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Store Manager – Ugaoo Reports to: City Head – Retail / Zonal Manager About Us At Ugaoo, we’ve always believed plants are more than décor — they’re companions, healers, and reminders of what truly matters. What began as a small idea sparked by a plant on a windowsill has grown into India’s leading gardening brand, backed by marquee investors like DSG Consumer Partners and V3 Ventures. From our 25-acre farm in Talegaon to a thriving D2C store and retail presence across Pune, Mumbai, Delhi and Bangaluru - we’re building an ecosystem that brings nature closer to homes, offices, and communities. Role Purpose Own end-to-end store operations, driving sales, customer experience, plant care standards, and team performance to deliver the store’s P&L targets. Key Responsibilities: Sales & P&L - Own store revenue, footfall conversion, and average bill value targets - Monitor daily/weekly/monthly sales performance against budget - Control store-level costs (manpower, wastage, consumables) within budget Customer Experience - Ensure FAB (Features-Advantages-Benefits) selling standards are followed for all plant/product categories - Resolve customer escalations and maintain service quality benchmarks - Drive local activations, events, and community engagement to build footfall Plant & Inventory Management - Maintain plant health standards — watering schedules, pest checks, grooming, and visual merchandising - Manage stock levels, indenting, and minimize shrinkage/wastage - Ensure planogram and store display standards are maintained Team Management - Recruit, train, and mentor store staff on product knowledge and customer service - Conduct daily briefings, roster planning, and performance reviews - Ensure grooming, punctuality, and SOP adherence across the team Store Operations - Ensure statutory compliance, licenses, and store audit readiness - Coordinate with visual merchandising, marketing, and supply chain teams - Maintain store safety, cleanliness, and asset upkeep Requirements - Graduate, preferably with retail/hospitality background - 3–6 years of retail store management experience (F&B, lifestyle, or specialty retail preferred) - Strong people management and customer orientation - Passion for plants/gardening is a plus - Comfortable with retail tech (POS, inventory systems) Key Metrics - Sales achievement %, conversion rate, ABV - Customer satisfaction/NPS - Shrinkage %, plant mortality rate - Staff attrition and training completion
Наблюдалась 2026-10-04, впервые 2026-09-29, источник — Indeed.