Store Manager (Hospitality/QSR)
# Store Manager (Hospitality/QSR) **zuppa** · Footscray VIC 3011 · `On-site` 🕒 **Статус:** *Опубликовано: 9 дней назад* · *Источник: Indeed* --- ### About the Role We’re on the hunt for a dynamic and super-organized Store Manager who’s ready to roll up their sleeves, dive into the action, and take charge of our Footscray Hospital Ground Floor location; 89-99 Ballarat Road, Footscray, VIC 3011 , we are keen to get you in as early as possible to set you up for success. About Us: Zuppa is a dynamic and fast-growing hospitality business committed to delivering exceptional food, coffee, and service experiences. Our focus is on quality, innovation, and fostering a welcoming environment for both customers and staff. ZUPPA is growing quickly with a total of 8 locations. Role Overview: The Store Manager will oversee the daily operations within the business, ensuring excellence in customer service, staff management, and operational efficiency. This role requires a strategic leader with a strong background in hospitality, coffee expertise, and a passion for driving business growth. The ideal candidate will thrive under pressure, effectively manage diverse teams, and adapt to the fast-paced demands of our rapidly growing company. Key Responsibilities: - Lead and manage a team of 8-15 staff, fostering a positive and high-performance culture. - Oversee daily operations to ensure seamless service delivery and operational excellence. - Drive customer service standards, ensuring exceptional guest experiences. - Manage procurement processes, supplier relationships, and inventory control for cost efficiency. - Implement quality control measures to maintain product consistency and service standards. - Develop and execute strategies for product innovation and menu development. - Set and achieve business goals related to sales growth, customer satisfaction, and operational efficiency. - Identify and resolve conflicts effectively, maintaining a harmonious workplace. - Adapt to working under pressure and manage multiple priorities in a fast-paced environment. - Effectively lead and collaborate with diverse personalities to maintain team cohesion and productivity. - Monitor financial performance, budgeting, and cost management. - Weekly meetings with senior management to discuss financial KPI's and areas of improvement in the business. Key Requirements: - Extensive experience in hospitality operations, with a focus on coffee and food service. - Proven track record in managing diverse teams. - Strong leadership and interpersonal skills, with the ability to inspire and motivate staff. - Expertise in conflict resolution and problem-solving. - Experience in procurement, inventory management, and supplier negotiations. - Solid understanding of quality control processes and customer service excellence. - Creative mindset with a passion for product development and innovation. - Goal-driven with strong business acumen and strategic thinking abilities. - Ability to perform under pressure and effectively manage multiple tasks and deadlines. - Strong skills in working with and leading individuals from diverse backgrounds and personalities. Pay: $75,000.00 – $85,000.00 per year Benefits: - Free drinks - Free food - Maternity leave - Parental leave - Travel reimbursement Work Location: In person
Наблюдалась 2026-09-30, впервые 2026-09-21, источник — Indeed.