STORE & GROWTH MANAGER
# STORE & GROWTH MANAGER **Nilkanth Limited T/A Gorilla Kitchen** · Auckland City, Auckland · `On-site` 🕒 **Статус:** *Опубликовано: 8 дней назад* · *Источник: Indeed* --- ### About the Role RIO Acai Bar | Auckland Full-time | $27-30/hour | 15-30 hours/week Build the flagship. Build the brand. Build the future. RIO is a young, ambitious New Zealand food & beverage brand focused on acai, smoothies, smoothie bowls, milkshakes, soft serve and exciting new products including loaded waffles. Our first store is only two months old, and we're now looking for an exceptional person to help take RIO to the next level. This is not a traditional café manager role. We are looking for someone who wants to help build something from the beginning. The successful person will take ownership of the day-to-day operation of our flagship store while helping us improve sales, profitability, products, systems, team culture and customer experience. This could grow into RIO's General Manager / Head of Operations role as we expand. YOUR ROLE 1. Run the store - Lead daily operations - Manage opening and closing - Manage rosters - Maintain high service standards - Ensure product quality and consistency - Manage stock and ordering - Control wastage - Maintain food safety and cleanliness - Coordinate suppliers 2. Grow sales You will be expected to actively find ways to grow RIO. You'll analyse: - Sales - Transactions - Average order value - Product performance - Peak/quiet periods - Customer behaviour - Delivery - Promotions and turn that information into action. 3. Help build the RIO menu You will have an important role in: - New product ideas - Menu engineering - Product costing - Pricing recommendations - Seasonal products - Product testing - Launching new products - Measuring customer response We are currently expanding our range with loaded waffles , so this is an exciting time to join. Final brand/menu decisions remain with the founder. 4. Build the RIO operating system You will help create: - Recipes - SOPs - Training procedures - Opening/closing procedures - Stock systems - Cleaning standards - Customer service standards - Product specifications The goal is to make RIO consistent, profitable and scalable. 5. Build the team - Recruit - Train - Coach - Lead - Motivate - Manage performance - Develop future team leaders 6. Build the brand You will work closely with the founder to ensure every customer experiences the RIO brand consistently. WHO WE'RE LOOKING FOR We're looking for someone who is: - Commercially minded - Energetic - Organised - Hands-on - A natural leader - Customer obsessed - Comfortable with numbers - Good at problem solving - Passionate about food and hospitality - Entrepreneurial - Interested in building something long term You should have: - Hospitality/F&B management experience - Team leadership experience - Experience managing rosters - Understanding of food cost and labour - Strong customer service skills - Good communication - Ability to work under pressure Experience with acai, smoothies, QSR, cafés, healthy food or franchise businesses would be an advantage, but isn't essential. WHAT WE OFFER $27-30/hour15-30 hours/week Performance incentives90-day initial trial/review period subject to the employment agreementGenuine opportunity to grow into: General Manager → Head of Operations → Multi-store leadership You're joining RIO at the beginning. That means you'll have a genuine opportunity to help shape how the company operates as it grows. Work Location: In person Pay: $27.00 – $30.00 per hour Expected hours: 30.0 – 35.0 per week Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-07, источник — Indeed.