Station Manager FRA

Responsible for the fiscal and operational oversight, leadership, and overall Air operations management at a station level; and sales of diverse products and services in local markets to ensure that growth and profitablity goals and objectives are met. ​

• Oversee, lead, direct and mange the fiscal and overall operations at a station level to ensure that growth and profitablity goals and objectives are met ​
• Plan and implement appropriate resources at station level (staffing, training, equipment, and systms) to ensure contractual compliance and delivery of quality services that meet and exceed the customer’s expectations ​
• Leading the management of expectations for station leaders, facilitates communication on business requirements and establishes critical performance metrics ​
• Provide the station operation’s team with daily guidance, leadership and overall support on any issues relating to operations, communication, revenue enhancement, procedures standardization, systems applications, and process execution. ​
• Work collaborateively with BPE, customer experience, Areas, Platform and Tech corporate adminsitration to ensure efficient operations. ​
• Develop continuous improvement methodology in key areas of service profit and growth aligned with Central BPE ​
• Develop customer relationships and ensure that customer service and operational levels within the station operations are maintained ​
• Oversee and manage the professional development and productivity of direct reports to ensure proper goals, training, professional development and project requirements are met ​
• Keep abrest of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations

Critical Competencies:​

• Comprehensive insight on global supply chain development​
• Visionary and strategic thinking​
• Customer centric mindset​
• Abundant and expertise Air product knowledge and experience​
• Ambitious growth confidence​
• Strong project management skill​
• Data driven analytical skills​
• Collaboration over negotiation​
• Influential communication skills​
• Proficient English​

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