Sr. Technical Program Manager, Device Software & Services

Application deadline: Nov 15, 2026

Amazon Device Software & Services (DSS) builds the common platform services that power millions of Amazon devices, including the Kindle, Echo, Fire TV, and Fire tablet families. Our teams own the operating system, device identity, setup, updates, localization, beta, and the cloud services that every product line depends on. We are building the foundation for the next generation of Amazon devices, including some we can't mention yet. As the Senior Technical Program Manager for Cross-Product Line Engagement, you will own the mechanisms that connect Amazon Devices product lines to DSS horizontal teams. You will work with product-line leaders in Echo, Fire TV, eReader, Tablet, and new device categories to understand what they are planning. You will then work out what those plans mean for each DSS team: which systems are affected, what has to change, and when the owning teams need to know.

Key job responsibilities

• Own the product-line engagement mechanisms. Use AI tools to design and run the recurring strategic review with each product line. Set the cadence, inputs, attendees, and outputs, and define the metrics that show whether the mechanisms work.
• Understand what's coming next. Track product-line roadmaps, upcoming launches, and cross-Amazon initiatives early enough for DSS teams to plan for them.
• Translate product-line plans into DSS impact. For each new device program or need, identify the affected DSS teams, what changes, and the likely scale of the work. Validate the assessment with engineering managers and senior engineers.
• Route needs to accountable owners. Maintain one product-line needs register. Assign each need to an owning team, track whether that team accepted, deferred, or declined it, and report the outcome back to the product line.
• Report to leadership. Write narratives and readouts for DSS and product-line leaders on cross-product-line risks, trends, and decisions needed.
• 7+ years of working directly with engineering teams experience
• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules