Sr Service Desk Agent
- Service-Desk-Agent
- Service-Desk-Analyst
- IT-Support-Specialist
- Technical-Support-Specialist
- Helpdesk-Senior-Representative
- Senior-Technical-Support-Agent
- Service-Desk-Specialist
- Service-Desk-Representative
- Service-Desk-Associate
- Service-Desk-Technician
- Technical-Support-Representative
- IT-Service-Desk
What success looks like in this role:
- 2nd Level telephone contact support.
- Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.
- Must be logged into the call system so that
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