Sr Director, Strategy & Operations - GTM

Your role at Dynatrace

The Strategy & Operations organization partners with leaders across Dynatrace to translate enterprise strategy into focused priorities, integrated operating plans, and measurable business outcomes. The team brings together strategic planning, portfolio orchestration, program execution, governance, and continuous improvement to increase organizational agility and accelerate growth.

Help Us Achieve Our Goals

As Senior Director, Strategy & Operations - GTM, you will serve as the embedded strategic partner and accountable operator for the Go-to-Market organization. Working alongside GTM executives and leaders across Sales, Marketing, Customer Success, Services, Partners, Revenue Operations, Finance, Product, and Business Systems, you will translate strategy into an integrated portfolio of priorities, investments, operating plans, and measurable outcomes. You will shape strategic choices, enable cross-functional alignment, establish governance and operating rhythms, and help ensure the organization realizes the intended financial, operational, customer, and strategic value.

Key Responsibilities

• Partner with GTM executives to develop and refine strategy, annual priorities, multi-year roadmaps, and operating plans.
• Translate strategic objectives into clear, sequenced, and resourced execution plans with defined owners, dependencies, milestones, and outcomes.
• Frame decisions, scenarios, trade-offs, and implications to accelerate executive decision-making and align investments to enterprise goals, customer impact, capacity, and expected value.
• Serve as the central integrator across Sales, Marketing, Customer Success, Services, Partners, Revenue Operations, Finance, Product, and Business Systems.
• Identify and resolve cross-functional dependencies, gaps, duplication, and conflicting incentives that impede GTM execution.
• Align teams around shared business outcomes, decision rights, sequencing, and handoffs across the customer lifecycle.
• Own the end-to-end orchestration of the most strategic GTM initiatives and transformation efforts, from definition through adoption and value realization.
• Ensure initiatives are appropriately scoped, governed, prioritized, and staffed, with clear accountability and measurable success criteria.
• Establish mechanisms to track financial, operational, customer, and strategic outcomes, not only activity or milestone completion.
• Lead structured intake, triage, and prioritization for strategic GTM work, aligning demand to strategy, business impact, capacity, readiness, and enterprise dependencies.
• Establish and run portfolio reviews, prioritization forums, steering mechanisms, and executive operating reviews that improve transparency, accountability, and decision velocity.
• Translate business needs into clear problem statements, requirements, scope, success measures, and expected outcomes; partner with enabling functions to shape scalable solutions and realistic delivery plans.
• Lead, coach, and develop a high-performing Strategy & Operations team with strong program management discipline and deep GTM domain fluency.
• Coach team members to operate as strategic partners and accountable owners, not only coordinators or project managers, and foster a culture of ownership, urgency, inclusion, and continuous improvement.

This is a remote eligible position. Candidates who live within a 45 mile radius of Boston, MA; Detroit, MI; and Denver, CO will be required to work hybrid (2 days per week) out of our Dynatrace office. Candidates will be required to work EST hours.

What will help you succeed

Minimum Requirements

• 15+ year of program management experience in a dynamic tech environment

Preferred Requirements

• Extensive leadership experience in strategy and operations, business operations, transformation, revenue/GTM operations, management consulting, or a related discipline in a complex, global organization.
• Demonstrated experience partnering with senior executives to shape strategy, prioritize investments, and deliver measurable business outcomes.
• Proven success leading large-scale, cross-functional GTM or enterprise transformation initiatives in a matrixed environment.
• Experience establishing portfolio governance, prioritization mechanisms, operating rhythms, and outcome-based performance management.
• People leadership experience, including building, coaching, and developing senior strategy, operations, or program management talent.
• Exceptional executive communication, analytical problem-solving, facilitation, and stakeholder influence skills.
• Ability to use data, financial insight, and operational metrics to frame decisions and assess value realization.
• Experience in enterprise software, SaaS, cloud, observability, cybersecurity, or another high-growth B2B technology environment.
• Deep understanding of B2B technology GTM motions and the interdependencies across Sales, Marketing, Customer Success, Services, Partners, Finance, Product, and Business Systems.
• Experience with one or more GTM domains such as sales strategy, segmentation, coverage, pipeline, marketing, customer success, services, partner ecosystems, pricing and packaging, or revenue operations.
• Experience with organizational change, process redesign, operating model evolution, and technology-enabled transformation.
• Proven ability to structure ambiguity, challenge assumptions constructively, and convert complex issues into clear choices and action.
• Advanced degree in business, strategy, finance, operations, or a related field.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
• Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $190K - $240K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

AI-driven workflows

Use AI as your daily teammate to automate tasks and focus on what matters.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.