Sr Ana-3PL Carrier Relations

POSITION OVERVIEW : Maintain and strengthen customer relationships, provide financial analysis of diverse business proposals and recommend account adjustments within a strategic business segment.

ESSENTIAL FUNCTIONS :

• Build customer relationships, ensuring satisfaction and partnership through proactive communication and collaboration
• Working directly with Customers, negotiating complex pricing programs and upsell value added services within the LTL space
• Facilitate BID/RFP activities to include communicating with stakeholders and benchmarking off General Programs
• Assist in the development and execution of dynamic pricing by providing guidance leadership
• Assist with developing forecasts, annual business plan / long range plans and incorporate current / historical information that aligns with company financial objectives
• Coordinate with other internal partners to provide premier customer experience
• Collaborate with Sales on new and existing opportunities by providing LTL subject matter expertise
• Conducting market research and utilizing findings to aid in the development of business strategies that support growth and profitability
• Monitor network capacity and develop/implement pricing strategies that optimize network balance
• Use, develop and maintain processes, information systems and software
• Participating in special projects driven by current company needs or market conditions
• Comply with all applicable laws/regulations, as well as company policies/procedures
• Perform other duties as required

Disclaimer : This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS :

• Bachelor’s degree or equivalent work experience in finance, accounting, sales or business plus three (3) years’ experience in financial analysis, financial planning, business consulting, project management, accounting, sales or operations analysis/management
• Strong communication and presentation skills with the ability to interact successfully with all management levels as well as directly with customers
• Strong pricing experience and related analytic skills preferred
• Strong critical thinking skills
• Strong problem-solving skills
• Strong project management skills
• Able to handle multiple tasks and meet deadlines
• Proficient knowledge of Microsoft Excel, Word, and PowerPoint and/or financial support systems
• Self-motivated with the ability to work independently or as the member of a team
• Able to assist in leading project groups and independently represent the Carrier Relations function

WORKING CONDITIONS : Must be able to travel

EST FedEx Freight, Inc