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Specialty Pharmacy Technician - 2nd Shift (1:30p-10:00p EST)

Shields Health SolutionsSpringfield, MA

  • Baystate Specialty Pharmacy

Certified Pharmacy Technician (CPhT) - Specialty Pharmacy

Shift: Monday-Friday | 1:30 PM - 10:00 PM

Make an Impact in Specialty Pharmacy

We are seeking an experienced Certified Pharmacy Technician (CPhT) to provide hands-on support to patients and pharmacists through a full continuum of medication adherence and specialty pharmacy services. This role is ideal for a motivated, patient-focused professional seeking a long-term career path with a fast-growing healthcare organization.

Candidates must be nationally certified and registered as a Pharmacy Technician in their state of employment.

Key Responsibilities

Interpret, enter, and process prescriptions accurately

Clarify prescription orders with pharmacists and healthcare providers

Label, fill, and prepare prescriptions for pharmacist verification

Perform pharmaceutical calculations

Handle medications requiring special storage or handling, including refrigerated and hazardous medications

Assemble medication-related supplies (syringes, sharps containers, alcohol swabs, bandages, etc.)

Prepare medications for patient and departmental delivery

Answer, resolve, and triage inbound patient inquiries

Conduct medication adherence and therapy follow-up outreach

Secure refill authorizations and prescriptions

Resolve insurance issues and assist patients with financial assistance programs

Maintain pharmacy inventory, including ordering and receiving medications

Perform data entry, claim adjudication, and follow-up activities

Manage and update pharmacy records and databases

Identify trends, solve problems, and support process improvement initiatives

Collaborate with internal stakeholders to drive operational excellence

Maintain strict confidentiality of patient and company information

Participate in continuing education and professional development

Other duties as assigned

Qualifications

Required

  • Active Pharmacy Technician registration in the state of employment
  • National certification as a Certified Pharmacy Technician (CPhT) or equivalent
  • High School Diploma or GED
  • 1+ year of Pharmacy Technician experience

Preferred

  • 5+ years of Pharmacy Technician experience
  • Specialty pharmacy or medication adherence experience

If additional state registration or certification is required at hire, candidates must obtain and maintain those credentials within a mutually agreed-upon timeframe. Continued employment is contingent upon meeting certification requirements.

Skills & Attributes

Strong phone, communication, and customer service skills

Advanced proficiency in Microsoft Office, particularly Excel and Word

Ability to learn new pharmacy systems and database applications quickly

Strong organizational, analytical, and interpersonal skills

Exceptional attention to detail and quality

Dependable, empathetic, and patient-focused

High integrity with the ability to handle sensitive information confidentially

Self-motivated team player with excellent communication skills

Why Join Us?

Join a growing specialty pharmacy organization where your work directly supports patient outcomes, medication adherence, and quality care. If you're an experienced Pharmacy Technician , Certified Pharmacy Technician (CPhT) , or Specialty Pharmacy Technician seeking a rewarding and stable opportunity, we'd love to connect with you.

Apply today and help improve patients' lives through exceptional pharmacy care.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy .

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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