Specialist Business Operations Analyst

Key Responsibilities:

Administrative Functions:

• Oversee daily administrative operations and ensure smooth execution of tasks, including the coordination of division events and related logistics.
• Coordinate with various departments to streamline processes and improve efficiency.
• Maintain and update documentation, records, and databases.
• Coordinate with the Transport Office and helpdesk to address employee requests, resolve service issues, and support day-to-day workplace operations.
• Manage employee coordination and procurement activities, including purchase requests, order tracking, and follow-up with relevant stakeholders.

Metrics Management:

• Develop and implement systems to track and report key performance metrics, including recurring reports and dashboards.
• Analyze data using Microsoft Excel, including pivot tables, to identify trends, insights, and areas for improvement.
• Prepare detailed reports and Microsoft PowerPoint presentations for leadership.

Initiative and Program Tracking:

• Plan, execute, and monitor various initiatives and programs within the division.
• Establish timelines, milestones, and deliverables for each project.
• Ensure projects stay on track and within scope, budget, and time constraints.
• Identify and mitigate risks and resolve issues as they arise.

Stakeholder Communication:

• Serve as the primary point of contact for project-related communications.
• Facilitate meetings, workshops, events, and collaboration sessions with stakeholders.
• Provide regular updates on project status, progress, and outcomes.

Team Collaboration:

• Work closely with cross-functional teams and collaborate with stakeholders across departments to ensure alignment and cooperation.
• Foster a positive and productive working environment.
• Provide guidance and support to team members as needed.

Qualifications:

• Bachelor’s degree in business administration, Project Management, or a related field.
• Proven experience (5+ years) in project management, preferably in an administrative or metric-driven role.
• Strong understanding of project management methodologies and tools.
• Excellent analytical, organizational, and problem-solving skills.
• Proficiency in project management software (e.g., MS Project, JIRA, Asana) and MS Office Suite, particularly Microsoft Excel (including pivot tables and data analysis) and Microsoft PowerPoint for reporting and presentations.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple projects simultaneously.
• PMP or similar project management certification is preferred.

Additional Skills:

• Experience in a technology or software development environment is a plus.
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI) is advantageous.
• Familiarity with Agile and Scrum methodologies is beneficial.

Weekly Hours:

40

Time Type:

Regular

Location:

Bangalore, India, Chennai, India