Spa Receptionist
We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您,把握美高梅中國事業機會,與金獅再闖另一座高峰。
Job Responsibilities:
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Meet and greet guests upon arrival, thank them and wish them a fond farewell when leaving
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Handle requests, enquiries and bookings for Spa, Salon, Gym and Studio according to established standard operating procedures
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Be thoroughly knowledgeable of all Spa treatments, protocols and appropriate therapy, sequencing and how to upsell “add-on” treatments
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Ensure accurate registration of guests, treatment type(s), reservations and details; prepare assessment sheet, collect payments and provide appropriate Spa orientation when necessary
Job Requirements:
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1 – 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment
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High school diploma or equivalent preferred
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Fluent in Cantonese, Mandarin and English
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