Solutions Engineer - DAYZER

Our Values

Guiding principles for excellence

Our values drive us to deliver outstanding solutions and make a lasting impact within the power industry.

Quality

Strive for excellence in all services and operations, ensuring we can proudly deliver the highest standard of service to customers.

Innovation

Be proactive, open and adaptable to evolving technological, regulatory and market environments.

Integrity

Be accountable in delivering industry-leading products and services with a clear focus on accurate, reliable and timely results.

Customer Focus

Actively engage with peers and clients to understand their needs, provide creative solutions, and build strong relationships through collaborative teamwork.

Why work at PowerGEM?

Work with some of the brightest minds in the industry. At PowerGEM, we foster an innovative environment where you can thrive. As part of our team, you’ll help shape the future of energy.

• Collaborate with top industry experts and thought leaders
• Succeed in a culture that encourages creativity and forward thinking
• Enjoy competitive compensation while making an impact

Sales

Solutions Engineer - DAYZER

PowerGEM develops advanced power grid and energy market simulation software, alongside expert consulting services, used to help ensure power grid reliability and optimize market efficiency. For more than 25 years, PowerGEM's software – including TARA, DAYZER, SERVM, PROBE, and MCAST – has supported over 100,000 licensed users, including all U.S. Independent System Operators, major utilities such as Duke Energy and NextEra, renewable developers such as Invenergy and Brookfield, power traders, consultants, and energy producers.

Remote

Full-Time

About DAYZER

DAYZER is PowerGEM's energy pricing and market simulation software, used to forecast locational marginal prices and congestion costs in competitive electricity markets. It helps utilities, independent power producers, and energy traders identify cost-saving opportunities, manage FTR and basis risk, evaluate bidding strategies, and support capacity expansion and resource adequacy planning across markets including NYISO, NEPOOL, PJM, MISO, ERCOT, and WECC.

Role Overview

PowerGEM is looking for a Solutions Consultant to serve as the technical partner to our sales team throughout the DAYZER sales cycle. In this role, you will translate complex power market concepts and DAYZER's modeling capabilities into clear, compelling value for prospective and existing customers – utilities, independent power producers, ISOs, and energy trading firms. You'll lead technical discovery, deliver product demonstrations, build proof-of-concept analyses, and act as the voice of the customer back to our product team. You will also provide hands-on configuration and implementation support for newly closed customers, carrying relationships from the sales cycle through go-live. This is a strong fit for someone who enjoys sitting at the intersection of power systems expertise, software, and client-facing consultative selling.

Key Responsibilities

• Partner with Account Executives throughout the sales cycle as the primary technical resource for DAYZER, from discovery through close.
• Lead and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements that map DAYZER's capabilities to a prospect's specific market and business challenges.
• Translate customer requirements around price forecasting, congestion analysis, bidding strategy, and resource planning into clear technical and commercial solutions.
• Respond to RFPs/RFIs and prepare technical scoping, sizing, and configuration recommendations for prospective deployments.
• Build credibility with technical stakeholders (market analysts, traders, planning engineers) as well as economic buyers by speaking fluently to both power market fundamentals and software capabilities.
• Represent PowerGEM and DAYZER at industry conferences, user groups, and webinars.
• Maintain up-to-date knowledge of ISO market rules, tariff changes, and industry trends that affect DAYZER's customers.
• Gather and synthesize market and customer feedback to inform DAYZER's product roadmap, working closely with product management and engineering.

Post-Close Configuration & Implementation

• Lead technical onboarding for newly closed customers, configuring DAYZER to each customer's specific market, transmission topology, and data sources.
• Set up and calibrate models – including load forecasts, fuel price feeds, outage assumptions, and bidding strategies – based on customer requirements gathered during the sales process.
• Configure and validate DZBatch, DZScript, and DZNODE components as needed to support a customer's automation and scaling requirements.
• Troubleshoot configuration and data issues during implementation, escalating to engineering when needed, and ensure a smooth handoff to the customer success team once the customer is live.
• Document configuration decisions and common implementation patterns to help build a repeatable, scalable onboarding process for DAYZER customers.

Requirements

• A bachelor's degree in Electrical Engineering, Power Systems, Economics, or a related technical field (or equivalent practical experience).
• A few years of experience in electricity markets, power systems analysis, energy trading, or technical sales/pre-sales – ideally some combination of the two.
• Working knowledge of wholesale electricity market design and operations (e.g., locational marginal pricing, congestion, FTRs, unit commitment and dispatch, ISO/RTO market structures).
• Comfort learning and demonstrating complex analytical software; prior exposure to power market simulation, production cost modeling, or grid planning tools is a strong plus.
• Excellent presentation and communication skills, with the ability to explain technical concepts to both engineers and business stakeholders.
• A consultative, curious approach to sales – you'd rather understand a customer's problem deeply than push a pitch.
• Willingness to travel periodically for customer meetings, demos, and industry events.
• Travel expectations: If not in Boston-based, 10%-20% of time will be traveling.

Nice to Haves

• Hands-on experience with PowerGEM software (DAYZER, PROBE, SERVM, TARA, or MCAST) or comparable tools (e.g., PLEXOS, PROMOD, GE MAPS).
• Experience working directly with an ISO/RTO, utility, IPP, or energy trading desk.
• Familiarity with scripting or data analysis tools (e.g., Python, SQL) used to support model configuration or analysis.
• Prior experience in a Sales Engineer, Solutions Consultant, or technical pre-sales role for enterprise or specialized software.