Solution Engineer

Responsibilities

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Architect, design and develop tailored technical solutions that address specific client needs, leveraging the full capabilities of our platform and products.

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Translate complex business requirements into clear, detailed technical specifications and proposed architectures.

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Develop and configure customized demonstrations, proof-of-concepts (POCs), and pilots to showcase the value and functionality of our offerings.

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Coordinate with engineering to address custom integration needs and feature gaps

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Create and maintain technical documentation, solution diagrams, and configuration guides

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Collaborate with Product Management, Engineering teams to convey client feedback, influence product roadmap development, and ensure proposed solutions are feasible and scalable.

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Provide ongoing technical guidance and support to clients post-implementation, ensuring successful adoption and optimization of solutions.

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Troubleshoot technical issues and collaborate with Support/Engineering teams to resolve client problems effectively.

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Maintain strong relationships with key client technical stakeholders to identify future opportunities and ensure long-term satisfaction.

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Stay up-to-date with product capabilities, competitor offerings, and industry trends.

Requirements

Required Qualifications:

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Bachelor's degree in Computer Science, Engineering, Information Technology, or an equivalent related technical field.

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2-5 years of experience in a solutions engineering or a software developer role or a related field, preferably in a customer-facing technical role.

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Ability to understand and articulate complex technical concepts, system architecture, and integration patterns.

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Strong knowledge and hands of experience with scripting or programming (e.g., Python, JavaScript, Java).

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Strong understanding of system design concepts and data structures.

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Excellent verbal and written communication skills.

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Strong presentation and demonstration skills.

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Exceptional analytical and problem-solving abilities with an ability of designing creative and effective technical solutions for complex business challenges.

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Speaking proficiency in English.

Preferred Qualifications:

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Experience working in fast-paced startup

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Familiarity with DevOps practices, CI/CD pipelines

Benefits

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Salary: Negotiation

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Join a global team and work directly with many talents around the world.

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Working & growing with a passionate, young, and talented team.

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Premium Health Insurance TECHVIFY Care.

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13 months’ salary per year.

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Evaluate salary annually.

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Sponsor and encourage staff to study courses by covering tuition fee, such as Udemy, Coursera.

Originally posted on Himalayas