Software Engineering Manager - AI Engineering
# Software Engineering Manager - AI Engineering **Marks & Spencer** · London · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Team Digital & Tech Store London Support Office Location London, Greater London Position type Full Time Contract type Permanent Salary Competitive + Benefits Closing date: 15th October 2026 - Intro - About the role - Meet the Team - People Stories - Make Your Mark - Colleague Networks - Benefits - How to Apply How We Hire Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves. About the role This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate. All the details We're changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. You’ll be joining the M&S Platform team as a Software Engineering Manager. Our mission is to streamline development at M&S for 200+ engineers and 30+ applications - covering both our customer-facing and colleague-facing applications. You will manage the team building the AI Engineering platform. You will support the team and help direct the technical vision for how we will build reusable pipelines, tooling, build plugins and frameworks that our many apps will harness to boost the developer experience, while contributing code every step of the way. We want to make M&S one of the best places for software development, target the latest tooling and enable our engineers to focus on building the best user experience so that they don’t get held up by common engineering and continuous integration problems. What You'll Do - Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation. - Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management. - Lead alignment with the overarching technical strategy and working with the wider Technology organisation to craft it. - Act as a platform owner, apply accurate product thinking to what is being built with a view to enable and empower as much as possible the digital product(s) that it supports through data and customer centricity, driving the related partner management. - Collaborate with the entire engineering leadership, to make us think strategically, to ensure maximum alignment and to maintain a healthy ability to “think big” within their teams. - Line management of supporting Staff and Senior Engineers, as well as driving recruitment and retention within the team. - Act as custodian of OKR’s within your hub. - Supports our engineering communities to drive bar raising and strategic alignment, by creating the space and time within teams for the agenda of these communities to be progressed efficiently. - When vendors are involved, the SEM is positioned as the key technical partner. They own it as a vital part of their platform with the same level of reliability and satisfaction as the in-house capabilities they build and run. Who You Are - Previous polyglot hands-on senior software engineer - Excellent knowledge in AI coding tools and agentic technologies - Extensive background in software engineering with several years’ experience in a variety of systems and technologies - Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. - Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, - Promoter of DevOps: you build it, you run it. - Strong understanding of testing strategies and reliability engineering - Excellent people management, interpersonal, analytical, and problem-solving skills - Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. - Excellent communication skills, both written and spoken and able to adjust for different, including non-technical audiences. - A servant-leadership mentality that is willing to take ownership of problems. - Able to influence people at senior levels and from the highly technical to non-technical Our Tech Stack - GitHub Actions, Copilot SDK, and agentic workflows - Model evaluation and quality measurement - Secure AI integrations, identity, and access control - Agent frameworks and orchestration patterns - Cloud deployment and production operations - TypeScript or Kotlin for production software development What’s In It For You Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding: - 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation - Competitive holiday allowance with the option to buy more - Discretionary bonus schemes linked to your performance and ours - Strong pension and life assurance to help plan for the future - Tailored induction and training to support your development from day one - Exclusive perks and savings through our M&S Choices portal - Market-leading family policies, including parental, adoption and neonatal leave - 24/7 wellbeing support, including virtual GP access and mental health services - One paid volunteer day a year to support a cause that matters to you Everyone’s Welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #LI-Hybrid #LI-JE1 Meet the Team Being an in-person business We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues. Deepak Janak Halford Deepak Janak Halford Deepak Janak Halford At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people’s lives. And we’re in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story I think all engineers just love solving puzzles and problems. At M&S, we’re constantly learning new things, whether it’s mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That’s different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story Being in third-party brands, working on things M&S hasn’t done before… that plays to my sweet spot. I’ve worked in many organisations throughout my career, and it’s rare to see such cause and effect in your work. The way we’re structured means you’re encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story End of quote slider carousel Make Your Mark Upcoming projects Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data. Opportunities to be heard Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group). Colleague Networks We want you to feel supported, no matter what. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Health and Wellbeing Network Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Family & Carers Network A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Cancer Network Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Menopause Network Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Culture and Heritage Network Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Forces Community Network Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Gender Equality Network Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. End of slider Colleague Networks carousel Benefits Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service. Giving back Support your favourite charities by donating through your pay or even volunteering for them. Pay Earn a competitive salary. Colleague discount After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Please note only contracts of more than 12 weeks are eligible for this benefit. Time off Competitive holiday entitlement with the potential to buy extra holiday days. Bonus We have discretionary bonus schemes depending on your role and our business performance. Life assurance Get cover for twice your salary up to age 70 (double with our Pension Plan). Workplace savings We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes. My Choices Save on everyday costs through discounts and offers and get access to great health benefits. Cycle to work Bike/accessory hire with Cycle to Work and save on tax and national insurance. Smart tech Buy the latest technology with interest-free financing directly from your salary. Family friendly policy Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family. - Wellbeing hub - Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service. - Giving back - Giving back Support your favourite charities by donating through your pay or even volunteering for them. - Pay - Pay Earn a competitive salary. - Colleague discount - Colleague discount After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Please note only contracts of more than 12 weeks are eligible for this benefit. - Time off - Time off Competitive holiday entitlement with the potential to buy extra holiday days. - Bonus - Bonus We have discretionary bonus schemes depending on your role and our business performance. - Life assurance - Life assurance Get cover for twice your salary up to age 70 (double with our Pension Plan). - Workplace savings - Workplace savings We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes. - My Choices - My Choices Save on everyday costs through discounts and offers and get access to great health benefits. - Cycle to work - Cycle to work Bike/accessory hire with Cycle to Work and save on tax and national insurance. - Smart tech - Smart tech Buy the latest technology with interest-free financing directly from your salary. - Family friendly policy - Family friendly policy Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family. - Wellbeing hub - Giving back - Pay - Colleague discount - Time off - Bonus - Life assurance - Workplace savings - My Choices - Cycle to work - Smart tech - Family friendly policy How to Apply Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help. Send us your application Fill in our short application form and hit submit. Online assessment Depending on the role you are applying for, you may be invited to do an assessment. Your Talent Acquisition Partner will guide and inform you along the way. Interview We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for. Decision After we’ve made our decision, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.
Наблюдалась 2026-10-15, впервые 2026-10-13, источник — Indeed.