Social Media Assistant
# Social Media Assistant **Office Shoes** · London · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Job Description Support the day-to-day delivery of OFFICE and OFFSPRING's social media presence across platforms including Instagram, TikTok, Facebook, Pinterest and X. Help create engaging, on-brand content, manage community interactions, and support the wider marketing team in growing brand awareness, engagement and traffic through social channels. This is a hands-on role suited to someone with a genuine passion for fashion, footwear and social trends, who is confident creating content and wants to build a career in social media marketing within retail. Key Responsibilities • Support the planning, filming and editing of short-form video content (Reels, TikToks, Stories) showcasing new product, trends and in-store activity. • Assist with organising and shooting content, including product, lifestyle and behind-the-scenes shoots. • Write engaging, on-brand captions and copy for organic social posts. • Help maintain a content calendar across all channels, ensuring posts are scheduled in line with trade priorities and campaign launches. • Source and edit imagery/video using tools such as Canva, CapCut or Adobe Creative Suite.• Monitor and respond to comments, messages and mentions across social channels in a timely, on-brand manner. • Flag customer service issues raised via social to the relevant team and follow up to ensure resolution. • Build relationships with followers and engage with relevant brand, customer and community content. • Escalate any negative sentiment, PR-sensitive comments or safeguarding concerns to the Social Media Manager promptly.• Keep across social media trends, platform updates and competitor activity, feeding ideas back to the team. • Identify trending sounds, formats and hashtags relevant to OFFICE and OFFSPRING's audience. • Support influencer and creator outreach, including gifting, product sends and tracking content delivered.• Support the Social Media Manager in pulling together weekly and monthly performance reports across channels. • Track key metrics including engagement, follower growth, reach and click-throughs to site. • Help identify top-performing content and share learnings with the wider marketing team.• Work closely with the Buying, Design and Ecommerce teams to align social content with product launches and promotions. • Support in-store teams with social content requests, including store openings and events. • Liaise with the wider Digital Marketing team to ensure organic and paid social activity are aligned. Qualifications and Experience • Some experience creating content for social media, either professionally, through a placement, or via a strong personal/freelance portfolio. • Confident and comfortable appearing on camera, or directing others to do so. • Strong understanding of Instagram, TikTok and other key social platforms, including current features and best practice. • Basic video editing skills (e.g. CapCut, Adobe Premiere Rush, InShot) and design skills (e.g. Canva). • Excellent written communication skills with a good eye for tone of voice and brand consistency. • Highly organised, with the ability to manage multiple content pieces and deadlines at once. • A genuine interest in fashion, footwear and pop culture/social trends. • Experience with scheduling tools (e.g. Sprout Social, Later, Meta Business Suite) is desirable but not essential. Competencies • Creative, proactive and full of ideas, with the confidence to pitch new content concepts. • A team player who is equally comfortable working independently. • Adaptable and able to react quickly to trends and real-time opportunities.
Наблюдалась 2026-10-15, впервые 2026-10-13, источник — Indeed.