SOC Manager

Responsibilities

• Lead and manage 24x7 SOC operations, ensuring timely detection, investigation, and response to security incidents.
• Oversee SOC analysts and engineers, including resource planning, performance management, and team development.
• Ensure compliance with SLAs, operational procedures, and customer contractual requirements.
• Manage major incident response activities and act as the primary escalation point for security events.
• Drive continuous improvement through threat intelligence, automation, use case enhancement, and SOC maturity initiatives.
• Engage with customers through service reviews, reporting, and strategic security advisory discussions.

Qualifications

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related discipline.
• 7+ years of cybersecurity experience, including 3+ years in a SOC leadership or management role.
• Strong knowledge of SIEM, SOAR, EDR/XDR, threat intelligence, incident response, and security monitoring operations.
• Experience managing security services in a Managed Security Services (MSS) or multi-customer environment.
• Strong leadership, stakeholder management, communication, and decision-making skills.
• Industry certifications such as CISSP, CISM, GIAC, Microsoft Security, or equivalent are preferred.
• Proficient in Chinese and English