Service Coordinator / Functional Designer
# Service Coordinator / Functional Designer **ITS GROUP** · Brussels · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Vos missions Great assignments await you with our key account clients in rich and varied environments The IT People, Brand & Corporate Services domain is looking for a Service Coordinator / Functional Designer capable of bridging Business and IT within medium to large-scale projects. The role focuses on gathering and challenging business requirements, coordinating functional analyses and developments, defining priorities, ensuring robust end-to-end solution design, and supporting the transition to run activities. The consultant will work on data-oriented processes covering data flows, storage, traceability, reporting, and user interfaces, while ensuring effective communication across stakeholders and maintaining high quality standards in a dynamic Agile environment. Your missions: Coordinate medium to large-scale IT projects involving multiple stakeholders. Collect, analyze and validate business and user requirements. Define priorities and objectives in collaboration with business representatives and project teams. Coordinate functional analysis and development activities. Ensure the quality and consistency of functional and technical solution designs. Organize and coordinate project execution from analysis to implementation. Contribute to the setup and transition to run operations. Support acceptance testing activities and ensure proper follow-up. Report project progress regularly to management. Promote collaboration, communication, and positive team spirit between Business and IT. Your activities: Gather, document and challenge user requirements. Perform business and functional analysis. Design IT solutions for medium-scale projects. Coordinate project activities and stakeholders. Monitor project progress and communicate updates to all concerned parties. Analyze and improve business processes and applications. Define and document functional requirements for IT developments. Produce and maintain project documentation. Describe test scenarios and coordinate test execution with testers and test coordinators. Document new and adapted business processes and functionalities. Support acceptance testing and validation phases. Ensure alignment with Agile project methodologies. Assist in prioritization, planning and objective setting. Ensure achievement of project goals within agreed constraints. Contribute to communication, collaboration and knowledge sharing within the team. You have the following skills: Functional & Business Analysis User requirements gathering and analysis Business analysis Functional analysis Functional requirements definition IT solution design Process modeling and documentation Business process improvement Application improvement Understanding of software development life cycles Agile methodologies Business architecture principles (plus) Project & Coordination Project coordination Project leadership Planning and prioritization Stakeholder management Progress reporting Acceptance testing follow-up End-to-end project vision Technical Functional design Test scenario definition Test coordination Microsoft Office (Word, Excel) Basic SQL / data querying Data-oriented processes Data input/output management Data extraction Data storage Data traceability Reporting User interface considerations Soft Skills Team player Structured and proactive mindset Excellent communication skills Excellent interpersonal skills Negotiation skills Strong conceptual and analytical thinking Quality-driven approach Strong collaboration with Business and IT stakeholders Languages English: good professional level French or Dutch: fluent Nice to Have Insurance processes knowledge Financial services processes knowledge Business architecture knowledge Votre profil You have at least 5 years of professional experiences in IT If you are at least fluent in FR/ENG or NL/ENG it’s best You’re eager to learn, motivated and curious Let’s have a chat ! Advantages Hospitalization insurance (partner/children incl.) Group insurance Dental insurance (partner/children included) 20 days statutory paid vacations (legal vacations cumulated for 1 year of work) 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day Representation fee net per month. Internet fee of € 40 per month. Company car with national fuel card OR Public transport reimbursed OR mobility package. Daily fee of 5.50€ net /day provided. Subscription GSM unlimited calls for Belgium (ITS subscription) Training plan (e-learning - certification at ITS charge) Extra advantages: Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients. Regular follow-up (every 3 to 6months depending on your needs/will) Regular teambuilding to meet-up and have fun (every 3 months more or less) Flexibility and trust Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts Co-optation system because sharing is caring! Processus de recrutement 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching. Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role. Package proposal so we all agree beforehand. Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
Наблюдалась 2026-09-21, впервые 2026-09-16, источник — Indeed.