Service Coordinator

About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The role will be full-time, on-site at our Sydney Olympic Park Head Office.

Your key responsibilities will include but are not limited to:

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Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.

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Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.

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Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.

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Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.

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Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.

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Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.

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Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

The successful candidate must have:

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Ability to work independently

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Excellent communication and listening skills

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Compassionate, patient, and caring nature

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High level of organisational skills

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Competent using Google Docs and able to learn business systems quickly

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Sound computer skills in Office and Excel (or similar)

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Able to work in a fast-paced environment.

Why join us?

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Competitive salary package

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Career growth opportunities

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Onsite gym

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Supportive and positive office culture

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Weekly Friday afternoon drinks and nibbles at Head Office

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Healthy snacks and refreshments

If you are a motivated and organised individual who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

Please note that only shortlisted candidates will be contacted.