Service Charge Assistant

Job details

Job reference

REQ0226

Date posted

03/11/2026

Application closing date

17/11/2026

Location

Maidenhead

Salary

Circa £32,000 per annum

Package

Blank

Contractual hours

37

Basis

Full Time

Job category/type

Finance & Procurement

Service Charge Assistant - September 2026.pdf

Service Charge Assistant

Job description

About The Role

We are looking for a Service Charge Assistant to join our Finance team and support the accurate, timely and compliant delivery of service charge accounting. Working closely with the Service Charge Accountant and colleagues across the organisation, you will help prepare annual estimates and year-end actual statements, process and reconcile service charge transactions, and maintain accurate property, scheme, apportionment and resident data.

You will review invoices, contracts, cost allocations and managing agent information, prepare clear working papers and audit trails, and provide timely responses to routine service charge enquiries. You will also contribute to month-end and year-end processes, reporting, audit activity and service improvements, using Excel, Xledger, housing systems and reporting tools to support strong financial controls and high-quality customer service.

About you

You will have an AAT qualification, another relevant finance qualification, or equivalent practical accounting experience. You will bring experience of processing financial transactions, completing reconciliations or maintaining accounting records, together with confidence using spreadsheets and working accurately with detailed data. Experience of responding to enquiries and collaborating with colleagues or customers is also important.

You will be numerate, analytical and highly organised, with strong attention to detail and clear written and verbal communication skills. You will be comfortable following legislation, regulatory requirements, policies and controls, managing recurring deadlines and building effective relationships across Finance, Home Ownership, Housing, Property Services and Asset Management. Experience of service charges, housing, leasehold, shared ownership, month-end processes, reserve funds, Power BI or similar reporting tools would be an advantage.

If you are collaborative, customer-focused and keen to develop your technical service charge knowledge, we would welcome your application.

The successful applicant will require a basic Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.

About Us

Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of w they live and our colleagues proud of w they work . Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.

Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

Why Choose Us

We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.

Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.

Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.

Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.

At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.

How to Apply

To apply for this vacancy please visit the Work With Us page of our website https://www.housingsolutions.co.uk/work-with-us/

The closing date is 17 November 2026. Interviews will be held on 25 and 26 November 2026.

We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, tfore we look forward to your application as soon as you are ready.

We will not be accepting applications through recruitment agencies for this position.

Internal applications are welcome from employees who have passed their probation period, are not currently being standard set for absence or performance or on a disciplinary warning (unless able to demonstrate significant improvement over the last six months).

For internal applications please apply through the intranet, under the HR section - internal vacancies.

Employee Benefits

Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website w you can find additional information; https://www.housingsolutions.co.uk/work-with-us/company-benefits/