openqareer

Service Center Liaison - Work from home

Ethos Veterinary Health · Удалённо · United States · 17 — 20 USD

# Service Center Liaison - Work from home **Ethos Veterinary Health** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 💰 **Компенсация:** `$17 – $20` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Call-Center-Representative]` `[Customer-Service]` `[Service-Center-Liaison]` `[Work-From-Home-Service-Associate]` `[Service-Center-Coordinator]` `[Work-From-Home-Customer-Care]` `[Service-Center-Representative]` `[Work-From-Home-Customer-Service]` `[Work-From-Home-Customer-Support]` `[Service-Center-Analyst]` --- ### About the Role Ethos Veterinary Health has immediate full-time Evening shift openings for highly motivated, Work from Home, Call Center Representatives for our locations across the United States. Summary: The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team, you will be part of Ethos’ mission to provide unsurpassed veterinary health care to patients. Starting compensation for this position is based on experience and ranges between $17 - $20hr. Responsibilities: - Provides superior service to clients and referring veterinarians through inbound and outbound calls - Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians’ needs are met in a professional and empathetic manner - Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor - Books client appointments with accuracy and efficiency - Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians’ inquiries Education, License, and Job Requirements: - High School Diploma or equivalent - Minimum 2 years of Veterinarian Client Care or Tech experience. - Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation. - Able to work Evening shift within a 24/7-365 a year service center Skills and Experience: - A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 60 calls per shift) - Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations - A solid track record of exceeding productivity and quality goals - Strong communication skills, both written and oral - Good judgment and problem-solving skills Thank you for reading our job posting! Originally posted on Himalayas

Наблюдалась 2026-10-01, впервые 2026-10-01, источник — Himalayas (JSON API).

Открыть у работодателя