Service Administrator

Dealership:

L0381 Rolls-Royce Motor Cars Washington

Rolls-Royce Motor Cars Washington

Hiring: Service Admin

• Pay: $20 to $25 hourly
• Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team?

Our elite team at Rolls-Royce Motor Cars Washington! We are looking for a Service Administrator. If you pride yourself on precision, technical excellence, and white-glove service, apply today to help us maintain the gold standard in automotive care in Sterling, Virginia

What You'll Do

• Schedule service appointments by phone, email, and in person.
• Greet customers and direct them to the appropriate service representative.
• Coordinate customer handoffs with Service Advisors.
• Communicate customer needs to dealership staff.
• Process and submit warranty claims accurately and on time.
• Review, correct, and update repair orders and warranty documentation.
• Build positive relationships with manufacturers and warranty providers.
• Perform other duties as assigned

What You'll Bring

• Minimum of 6 months of dealership service advisor experience.
• Proficiency in CDK Global is highly preferred.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Automotive dealership or warranty experience preferred.
• Ability to multitask in a fast-paced environment.
• Proficiency with dealership software and Microsoft Office.
• Valid driver's license

Total Rewards

$23.00 to $25 hourly. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential.

Reasonable accommodations may be made to enable individuals to perform the essential functions.