Senior Training Specialist
# Senior Training Specialist **Airland Holding Company Limited** · Hong Kong · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Recruit Ref: L0607874157 Posting Date: 2026-09-15 Airland Holding Company Limited Senior Training Specialist Job Summary As a hands-on Sales Expert and frontline mentor, this role is critical in driving retail performance and employee development. You will act as a sales role model across store locations—diagnosing operational/sales gaps, demonstrating high-converting sales techniques, and executing field-level training. The role encompasses full end-to-end training management (pre-training logistics, field coaching, and post-training evaluation), while leading operational support and staffing for major Roadshows/Pop-up events. Key Responsibilities Sales Expertise & In-Store Performance Turnaround - Act as an in-store Sales Expert and practitioner, demonstrating advanced selling techniques (e.g., FAB model, objection handling) directly on the retail floor to boost store traffic conversion and average bill depth. Conduct regular field visits across scattered store/counter locations to diagnose performance bottlenecks in underperforming doors and provide immediate, actionable feedback. Retail Training Delivery - Manage end-to-end training execution for frontline staff, including training schedule planning and venue coordination Deliver practical retail training covering sales skills, customer service excellence, and coaching skills for store supervisors. Utilize diverse methodologies—such as live floor demonstrations, on-the-job coaching, one-on-one feedback, and case sharing—ensuring alignment with HQ service standards. Training Evaluation & Sales Performance Tracking - Establish and execute post-training evaluation mechanisms to track behavioural changes and sales progress of coached staff. Roadshow Coordination & On-Site Supervision - Lead the operational coordination, manpower planning, and staff scheduling for Roadshows, trade fairs, and Pop-up events. Provide real-time coaching and dynamic leadership on-site during event periods to maximize event sales revenue and operational efficiency. Retail Operational Support & Market Intelligence - Provide flexible support for frontline retail operations as assigned by management. Gather frontline customer insights and competitor dynamics to feed real-time market intelligence directly back to the Sales Team. Requirements Prior experience in the Luxury Brand sector will be a significant advantage and given priority consideration. 5+ years of proven retail sales experience, with at least 2–3 years in a Senior Sales, Store Manager, Sales Expert, or Retail Training capacity. Demonstrated track record as a top-performing sales professional with mastery in FAB (Features-Advantages-Benefits) selling, upselling, cross-selling, and handling customer objections. Hands-on experience in executing field training, managing logistics, and conducting post-training performance reviews. Strong observational skills, high emotional intelligence, and excellent interpersonal communication skills to inspire and coach frontline teams. Proven experience in event coordination, floor management, and manpower planning for Roadshows or major promotional campaigns. High mobility and adaptability; comfortable working across multiple retail locations and supporting weekend Roadshow projects. Industry: Logistics Job Category / Function: Education (Teacher) Job Position Level: General Employment Term: Full Time Min. Edu. Level Req: - Minimum QF Level attained: - Total Working Exp: - Salary(HKD): - Location: Kwun Tong District / Kwun Tong Benefits: Promotion
Наблюдалась 2026-09-17, впервые 2026-09-15, источник — Indeed.