Senior Telesales & Client Relations Executive

Job Overview

We are looking for an experienced and proactive Senior Telesales & Client Relations Executive with strong sales, customer service, and client management skills. The ideal candidate should be capable of independently handling clients, coordinating with internal teams, and supervising a small team.

Key Responsibilities

• Generate business leads, contact potential clients, promote company services, and convert inquiries into sales.
• Manage existing client relationships, handle inquiries, quotations, negotiations, and regular follow-ups.
• Coordinate with internal sales and operations teams to ensure smooth client handling and service delivery.
• Supervise and coordinate the activities of a small telesales/customer service team and monitor performance.
• Handle client concerns and ensure timely resolution and customer satisfaction.
• Maintain customer databases, sales records, and regular sales and team performance reports.
• Support marketing campaigns and business development activities.

Qualifications & Experience

• Graduate in any discipline (mandatory).
• 3–5 years of experience in telesales, sales, customer service, or client relationship management.
• Previous experience in supervising or managing a small team.
• Strong client handling, coordination, and relationship management skills.
• Excellent verbal and written communication skills in English.
• Good sales, negotiation, and interpersonal skills.
• UAE experience preferred.
• Immediate joiners or candidates available within a short notice period preferred.

Pay: AED3,000.00 - AED4,500.00 per month

Experience:

• Sales: 2 years (Required)
• client management: 2 years (Required)

Work Location: In person