openqareer

Senior Systems Engineer

My IT Crew · Удалённо · United States · 85 000 — 100 000 USD

# Senior Systems Engineer **My IT Crew** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 💰 **Компенсация:** `$85,000 – $100,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Systems-Engineer]` `[Senior-Systems-Engineer]` `[IT-Engineer]` `[Technical-Support-Engineer]` `[MSP-Engineer]` `[Senior-Systems-Engineering]` --- ### About the Role This position is fully remote anywhere in the United States. Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading…. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. - Our clients love us and our satisfaction surveys show it at a consistent 97% - We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support - No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us! - We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Senior Systems Engineer to join our Service Delivery Team. Senior Systems Engineer Duties and Responsibilities - Be Fanatically awesome all the time! - Be an active advocate for customer satisfaction - Provide technical excellence t for systems, software, and hardware - Document/Update internal Kb’s, SOP’s, Wiki’s - Ask educated questions and listen to customers to determine the root cause of issues - Work through the problem-solving process with customers, empowering them to do the same in the future - Participate in training incoming staff - Report significant and recurring issues - Participate in the After Hours Escalation on-call rotation Senior Systems Engineer Requirements and Qualifications - Proven experience as a senior technical engineer, preferably in an MSP Environment - Ability to diagnose and resolve advanced issues - Excellent communication skills - Keen attention to detail, the memory of patterns, and interest in problem-solving - Consistently demonstrate the MyITcrew Core Values and meet standard metrics - Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent - Advanced skills in the management of Active Directory Domain environments - Proficient in networking, for both on-premise and cloud-based networks. - A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments Salary: $85,000 - $100,000 Originally posted on Himalayas

Наблюдалась 2026-10-06, впервые 2026-10-06, источник — Himalayas (JSON API).

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