Senior Support Software Engineer - SAP - HCM
# Senior Support Software Engineer - SAP - HCM **EPS** · Taguig · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role As a Software Engineer - Technical Support, you will provide hands-on support for our Java-based Human Capital Management (HCM) platform, ensuring timely resolution of technical issues and high-quality documentation for internal and external stakeholders. Your primary focus will be resolving support tickets, troubleshooting integration and backend issues, and maintaining clear technical documentation. You will also have the opportunity to contribute to development tasks and optional AI/automation enhancements, helping to improve system efficiency and automation over time. Key Responsibilities Technical Support & Ticket Resolution: Investigate, troubleshoot, and resolve support issues; escalate complex problems as needed Documentation & Knowledge Management: Maintain up-to-date technical documentation, user guides, and internal knowledge base articles Development & Enhancements: Implement small bug fixes or feature improvements in Java/Spring Boot; participate in code reviews and QA testing Cloud & System Administration: Monitor AWS infrastructure, ensure application uptime, assist with deployments and release verification Optional AI/Automation Contribution: Support automation initiatives or AI-enabled enhancements to improve Support team efficiency Job Qualification: The applicant or candidate must have/be: Technical Background Bachelor’s degree in Computer Science, Software Engineering, or a related field 8+ years of experience in technical support, application support, or software engineering Hands-on experience with Java, Spring Boot, or similar backend frameworks Familiarity with RESTful APIs, microservices, and cloud environments (AWS preferred) Experience with ticketing tools (e.g., Odoo, Jira, ServiceNow) and Agile workflows Preferred / Nice-to-Have Exposure to HCM platforms such as SAP SuccessFactors Experience creating automation scripts or AI/ML implementations Familiarity with frontend frameworks (React, SAP UI5) Knowledge of documentation standards and knowledge base maintenance Pay: Php150,000.00 - Php160,000.00 per month Benefits: Additional leave Company Christmas gift Company events Health insurance Life insurance Opportunities for promotion Pay raise Promotion to permanent employee Work Location: Hybrid remote in Taguig
Наблюдалась 2026-09-21, впервые 2026-09-17, источник — Indeed.