Senior Specialist Payroll and Benefits

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The incumbent handles the administration of a combination of benefit programs or a complex benefit area.

Job title:

Senior Specialist Payroll and Benefits

Job Description:

Education: Any bachelor’s degree Experience: 3 years of experience in the related field Mandatory Skills:

• Strong working knowledge of statutory guidelines on wages.
• Strong working knowledge of statutory benefits guidelines and procedures
• Good working knowledge of Labor Code and Labor Standards.
• Strong data management and analytical skills and keen attention to details.
• Ability to address issues and concerns related to timekeeping and pay.
• Ability to handle confidential information and documents with integrity and care
• Ability to address issues and concerns related to Company Benefits.
• Organized, systematic and has keen eye for details.
• Exhibits ability to maintain relationship with vendors, benefit providers and business partners.

Roles & responsibilities:

• Responsible for the administration of employee statutory and company benefits and services.
• Acts as liaison between employee and benefit provider / government institution.
• Assist employees with claims, questions and issues on benefits.
• Prepare periodic reports and requirements to government institutions.
• Ensure compliance to benefits and compensation practices set forth by law and by the company.
• Calculate and validate the deductions for or payments for company and statutory related benefits.
• Efficiently maintain and update the Statutory & Company Benefits database.
• Validate benefit invoices / billings.
• Design, develop and implement employee wellness programs.
• Research alternate options for benefit packages and benefit-enhancement opportunities.
• Stay up to date on Government-mandated regulations concerning employee benefits and insurance.
• Pro-actively participate in all benefit-related programs such as new program launch, wellness programs and C&B roadshows / orientation.
• Prepare and communicate information to employees about the benefit programs, procedures, changes, or government-mandated updates.
• Communicates information to employees about programs, procedures, changes and updates related to Compensation & Benefits.
• Receives inquiries and helps resolve disputes on all issues and concerns raised regarding payroll, increases, deductions, claims, benefits, etc.
• Follows through on escalations and ensures consistent and prompt feedback to employees on any C&B concerns.
• Conducts job offer for certain job levels.
• Prepares and monitors claims for the company retirement benefit and separation pay.
• Responds to employment verification.
• Provides HR documents such as government forms, bank forms, etc., as requested by employees, and reviews submitted documents and requirements for benefits claims before forwarding to the POC.
• Prepares Certificate of Employment and other pro-forma employee documentation.
• Liaise with payroll bank for bank account opening of new hires and responds to inquiries and escalations on the same.
• Provides guidance on the use of current HRIS, maintains the system as needed, and updates employee records like on personal information changes, employee movements, salary changes, etc.
• Supports HR and C&B-related programs such as new program launch, wellness programs, on-site Annual Physical Examinations, and HR Compensation and Benefits roadshows/orientation.
• May be assigned other compensation- or benefits-related tasks.

Location:

Quezon City, Bridgetowne ZetaPhilippines