Senior Specialist, IT Relationship Management
# Senior Specialist, IT Relationship Management **Celanese** · Ciudad de México, CDMX · `On-site` 🕒 **Статус:** *Опубликовано: 26 дней назад* · *Источник: Indeed* --- ### About the Role Overview: The Senior Specialist position in our IT departmant acts as the Business Relationship Manager for our Order-to-Cash processes at Celanese. Responsibilities: Facilitates the implementation and support of IT solutions to enhance Celanese business functionality and overall performance, while maintaining a high degree of customer satisfaction Develop Business requirement, functional specification, test cases, track project status and delivering solution Work with Data analytics and technical team for solutions/enhancements and validate models and ensure alignment with business goals Design, configuration and Oversee interface testing, data flow with 3rd party systems Analyze the current business processes and scenarios of Celanese and recommend/develop solutions to meet the required need Transfer of (local/regional) customer requirements to globally aligned and sustainable IT solutions Develop and evaluate plans and criteria to be carried out by others; provide direction and leadership to prioritize IT projects for CX/Supply Chain Considers and seeks detailed knowledge of industry best practices Acts as liaison with customers/stakeholders for troubleshooting: investigate, analyze, solve and test problems/tickets and map Celanese business requirements, processes and objectives; develop necessary product modifications to satisfy needs Maintain a thorough knowledge of the organization and adheres to all organizational standards (Safety, Security, PMO, operational guidelines, Culture) Qualifications: BS or BBA in Information Technology, Business or related field 5-year experience as business Analyst preferably in Data Analytics, KPI Familiar with capability of RPA, Automation anywhere, ML Farmwork, SQL, OCR Tools Familiar with Analytical tool Snowflake, Alteryx, Power BI, SAP BI Knowledge of business process for order to cash, Logistics, warehouse management with SAP Preferred Required Skills: Gather and develop business requirement on dashboard and analytics tool and work with technical team on Snowflake, Alteryx, Power BI, SAP BI to develop Dashboards and KPI. Collaboration and technical team and business for requirement gathering, testing and delivering solutions. Collaborate with business stakeholders to understand process, pain point and opportunities for automation using AI tools. Develop business requirement and functional specifications for Automation anywhere, RPA, ML Farmwork, SQL, OCR Tool and Java scripting. Knowledge of working with Cloud service Vendors Business knowledge and process design skills Strong problem solving and analytical thinking and adopt and learn new tools Ability to analyze problems and provide clear recommendations Able to collaborate with stakeholders/internal customers, external parties and Internal team. Excellent communication skills, written and verbal Must be able to work independently as well as a team player and can manage own workload Able to Multi-task and work under tight deadlines Must be an effective problem solver willing to travel if needed
Наблюдалась 2026-09-15, впервые 2026-08-20, источник — Indeed.