Senior Salesforce Administrator
# Senior Salesforce Administrator **DeterTech Holdings Limited** · United Kingdom · `Remote` · `Full Time` 💼 **Уровень роли:** `Senior` 💰 **Компенсация:** `£55,000 – £65,000` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Salesforce-Administrator]` `[CRM-Administration]` `[Platform-Administration]` `[Salesforce-Consultant]` `[Senior-CRM-Administrator]` --- ### About the Role The Senior Salesforce Administrator is responsible for the day-to-day configuration, administration, security, and continuous optimisation of DeterTech's Salesforce platform, ensuring it efficiently supports the organisation's commercial, operational, and customer objectives. Serving as a senior subject matter expert for Salesforce, the role leads complex technical configuration, drives best practices in system setup, and works closely with business stakeholders to design scalable, user-friendly solutions. The role balances advanced hands-on technical configuration with cross-functional business analysis, ensuring Salesforce maintains high standards of data quality, security, user adoption, and system stability as the business grows. This is a remote role, although we value regular face-to-face collaboration. We would ideally like someone who can attend our Telford office around once a week if based locally , with a minimum expectation of a couple of office visits per month for those based further afield. Key Responsibilities Platform Administration & Operations - Act as the senior administrator for the Salesforce environment, ensuring platform stability, optimal performance, and operational alignment with business needs. - Support the execution of the Salesforce roadmap, identifying practical opportunities to enhance functionality, automation, and user experience. - Promote best practices in system administration, environment management (sandboxes), and user governance across the organisation. - Evaluate tri-annual Salesforce releases and new features, recommending relevant enhancements to internal stakeholders. Configuration & Solution Design - Develop advanced platform configuration and customisation, including custom objects, fields, record types, complex Flows, validation rules, reports, and dashboards. - Translate business and user requirements into scalable technical solutions that streamline workflows and enhance user productivity. - Proactively identify process bottlenecks and automate manual business activities using Salesforce Flow and standard platform tools. - Assist with third-party app integrations (AppExchange) and data management between Salesforce and connected business systems. Business Partnership & Requirements Gathering - Collaborate closely with teams across Sales, Customer Success, Marketing, Operations, and IT to understand operational challenges. - Serve as a key technical contact for Salesforce enhancements, change requests, and optimisation projects. - Facilitate requirements-gathering discussions to turn business requests into clear functional and technical specifications. - Provide constructive guidance to ensure proposed requests align with Salesforce best practices rather than over-customisation. Data Governance, Security & Compliance - Maintain high standards of data hygiene, accuracy, and structural integrity across all Salesforce objects. - Manage user access, profiles, roles, permission sets, sharing rules, and security policies in alignment with company data protection standards. - Establish and execute routine audit procedures for data quality, permissions, and system maintenance. - Monitor overall system health, governor limits, and storage, proactively resolving issues or risks. Reporting, Dashboards & Analytics - Design, build, and maintain robust reporting structures and executive dashboards to deliver operational and commercial visibility. - Support department leads with custom reports, data extracts, and analytical views to drive data-informed decision-making - Train users and managers on self-service reporting capabilities to increase data engagement. User Support, Escalation & Capability Building - Serve as the senior escalation point for complex tier-2 and tier-3 Salesforce support queries and technical issues. - Design and deliver user training sessions and super-user enablement programs across business departments. - Create and maintain up-to-date system documentation, standard operating procedures (SOPs), and end-user guides. - Champion platform adoption by actively gathering user feedback and resolving usability friction. System Optimisation & Continuous Improvement - Regularly audit existing workflows, legacy configurations, and technical debt to simplify and streamline the platform. - Support digital transformation initiatives by contributing technical insights and executing hands-on build work. - Stay updated with emerging Salesforce technologies, certifications, and industry trends to continuously bring value to the organisation. Skills, Knowledge & Expertise - Proven hands-on experience as a Salesforce Administrator in a commercial or corporate environment (typically 3–5+ years). - Salesforce Certified Administrator (ADM-201) is required. - Salesforce Certified Advanced Administrator (ADM-211) or Salesforce Certified Platform App Builder is highly desirable. - Additional certifications (e.g., Sales Cloud or Service Cloud Consultant) are an advantage. Technical & Functional Skills - Deep hands-on expertise with Salesforce Flow Builder, Process Automation, Object Manager, and Security/Sharing Models. - Strong proficiency with data manipulation tools (Data Loader, DemandTools, or Workbench) and data governance techniques. - Proven track record of gathering requirements, writing clear documentation, and building declarative solutions without custom code where possible. - Experience managing sandboxes, deployment environments (Change Sets, DevOps Centre, or third-party deployment tools), and release management processes. Behaviours & Key Attributes Strong analytical and problem-solving skills with meticulous attention to detail. Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users. User-focused mindset with a passionate approach to driving system adoption and user satisfaction. Ability to manage competing priorities and deliver quality outcomes in a fast-paced environment. Proactive, collaborative team player who takes ownership of technical issues through to resolution. Key Measures of Success - Platform Performance: Salesforce operates reliably, securely, and effectively to support business operations. - Business Adoption: High levels of user engagement, capability, and adoption across the organisation. - Continuous Improvement: Successful delivery of platform enhancements that improve efficiency and user experience. - Data Quality: High levels of data integrity, governance, and reporting accuracy. - Stakeholder Satisfaction: Positive feedback from business stakeholders and effective delivery of platform requirements. - Strategic Contribution: Salesforce capability evolves in line with organisational objectives and supports commercial and operational growth. Originally posted on Himalayas
- Salesforce-Administrator
- CRM-Administration
- Platform-Administration
- Salesforce-Consultant
- Senior-CRM-Administrator
Наблюдалась 2026-10-17, впервые 2026-10-17, источник — Himalayas (JSON API).