Senior Sales Associate

Job Summary

The Senior Sales Associate is responsible for driving store sales while ensuring efficient day-to-day store operations. The role handles cashiering and payment transactions, inventory monitoring, sales and operational reporting, and compliance with company policies and procedures. The position also helps maintain store facilities and ensures a smooth customer shopping experience.

Duties and Responsibilities

Sales and Customer Service

• Drive store sales through effective selling techniques, product knowledge, and excellent customer service.
• Assist customers in selecting products and provide a positive shopping experience.
• Support the achievement of store sales targets and maintain proper store presentation.

Cashiering and Payment Transactions

• Process cash, credit/debit card, and e-wallet transactions accurately and in accordance with established cashiering procedures.
• Monitor daily sales transactions and immediately report discrepancies or irregularities to the Store Head.
• Handle banking-related transactions, including credit card verification and cash deposits, in the absence of the Store Head.

Store Operations and Reporting

• Prepare and submit daily sales, inventory, and other operational reports accurately and on time.
• Ensure daily compliance with company policies, procedures, and the Nimbly store checklist.
• Monitor store operations and promptly report concerns affecting store efficiency.

Inventory Management

• Conduct regular inventory monitoring and weekly stock checks to maintain healthy inventory levels.
• Assist in periodic physical inventory counts and ensure accurate reporting of inventory variances and losses.
• Coordinate with the Store Head to address inventory discrepancies and ensure proper resolution.

Store Maintenance

• Regularly monitor the condition and functionality of store equipment, fixtures, and facilities.
• Immediately report defective equipment or concerns involving lighting, air-conditioning, signage, internet, electrical connections, and CCTV.
• Coordinate with the Store Head or concerned departments regarding necessary repairs and maintenance.

Job Qualifications

• Education: At least Senior High School graduate or College Level.
• Experience: Previous experience as a Cashier, Sales Associate, or in a similar retail position are highly preferred.
• Skills: Basic proficiency in Microsoft Office applications, good communication and customer service skills, strong attention to detail, and the ability to handle multiple responsibilities.

Benefits:

• Company events
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Senior High School (Preferred)

Experience:

• Cashiering: 1 year (Preferred)
• POS: 1 year (Preferred)
• Retail sales: 1 year (Preferred)
• Sales Associate: 1 year (Preferred)

Work Location: In person