Senior Project Manager, Better Bus Network
# Senior Project Manager, Better Bus Network **Massachusetts Bay Transportation Authority** · Boston, MA 02129 · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s core values are built around safety, service, equity, sustainability, culture, and accessibility, and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Better Bus Network, a core component of the MBTA’s Better Bus Project, leads the multi-year Bus Network Redesign to make bus service a more reliable and accessible choice for travelers. The team develops and advances service improvements by building internal consensus, managing change-management efforts, and coordinating the planning of bus-supportive infrastructure such as busways, bus stops, and intersections. Working closely with Municipal and State roadway owners, the team reshapes streets to improve bus operations, enable service changes, and support a safer and more equitable transportation system. Within this effort, the Senior Project Manager, Better Bus Network is responsible for implementing critical outstanding elements of the redesign by initiating design and engineering work, engaging municipalities and partner agencies, securing required approvals, leading public outreach, and guiding internal operational changes. They oversee a varied and often complex portfolio of projects—from major roadway corridor reconstructions and busway redesigns to accessibility upgrades and transit-priority initiatives—serving as lead Project Manager during the 0–15% design stage and supporting project delivery in collaboration with Capital Delivery, Service Planning, Operations, and Safety. Duties & Responsibilities - Lead conceptual design activities, advancing transit priority designs for bus lanes, busways, traffic signals, and changes to streets and intersections that put bus riders’ needs first and enable service changes. - Manage design and engineering consultant contracts to ensure project and program requirements are fulfilled and that contract cost and schedule requirements are met. - Lead the development of project scopes, budgets, and schedules as part of the capital planning process. - Manage the procurement of consultants and contractors, as required. - Negotiate project assignments, task orders, amendments, change orders, and make recommendations for approval. - Coordinate project tasks with MBTA Capital Delivery Department colleagues, including contract administration, field staff, and other project coordinators, as required. - Coordinate project activities with colleagues across the MBTA, including but not limited to Bus Operations, Systemwide Accessibility, Information Technology, and others. - Manage reporting of activities in compliance with FTA/FHWA requirements. - Manage coordination of activities with outside entities (e.g., institutions, residents, abutters) as required. - Lead the approvals process, including but not limited to environmental permits and approvals, real estate actions, and other permits and approvals - Lead the creation, negotiation, and execution of interagency and municipal agreements (e.g., MOUs) and other third-party agreements. - Organize and prioritize workload and be proactive in identifying project needs/requirements. Prepare project-related correspondence, reports, charts, and presentations utilizing Microsoft Word, Excel, Database, and PowerPoint. - Prepare for and make project presentations to elected officials, community groups, and others as necessary. - Work independently in addressing complex tasks in a time-sensitive environment. Follow up on actions required to complete tasks and projects, seeking guidance as needed. - Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority's Customer Service quality standard. - Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. - Visit work sites and/or attend off-site meetings, occasionally outside of usual workdays and hours as necessary. - Perform all other duties and projects that may be assigned. Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions. Supervision - None. Minimum Requirements & Qualifications - Bachelor's degree in Engineering, City and Regional Planning, Architecture, or a related field from an accredited institution. - Five (5) years of experience in the planning, design, and/or construction of infrastructure, roadway, or transit projects. - Two (2) years of experience leading the activities of staff, consultants, or a cross-functional team. - Strong communication, analytical, organizational, time-management, and interpersonal skills. - Demonstrated ability to collaborate effectively, act with transparency, and apply sound problem-solving approaches. - Working knowledge of Microsoft Word, Excel, databases, and PowerPoint. - Ability to provide excellent customer service, resolve conflicts, and communicate professionally with customers, employees, vendors, and stakeholders. - Ability to supervise and work effectively with a diverse workforce and foster positive working relationships. - Ability to comprehend and respond to instructions, notices, and inquiries clearly and efficiently. - Ability to participate in local boards, committees, or municipal meetings—often during evening hours—as needed. - Ability to work independently, collaboratively as part of a team, or in a supervisory capacity. - Commitment to upholding the rights and interests of the MBTA while maintaining constructive relationships with colleagues and partners. Substitutions - A high school diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement. - An associate degree from an accredited institution and an additional three (3) years of directly related experience substitute for the bachelor’s degree requirement. - A master’s degree in a related subject substitutes for two (2) years of general experience. - A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience. Preferred Experience & Skills - Seven years of experience in the planning, design, and/or construction of infrastructure, roadway, or transit projects. - Demonstrated experience leading multi-jurisdictional construction projects in the public realm, such as street modifications or public infrastructure improvements. - Demonstrated experience working on municipal or state-level projects. - Familiarity with MBTA and MassDOT project delivery processes, environmental requirements, and permitting procedures. - Familiarity with NACTO, MassDOT, AASHTO, and MBTA engineering and construction standards. - Demonstrated ability to read engineering plan sets from 15% through 100% design and interpret their implications for transit operations. - Demonstrated experience managing multiple complex projects with diverse stakeholders. - Bachelor’s degree from an accredited institution in Civil Engineering, Traffic Engineering, City/Regional Planning, or Architecture. - Master’s degree from an accredited institution in Engineering or City and Regional Planning (preferred). - Registered Professional Engineer (PE) in Civil or Traffic Engineering. - Familiarity with NearMap, BlueBeam, and/or Trimble (E-Builder) software. Job Conditions: - Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English. - Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program. - Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role. - Ability to provide internal and external customers with courteous and professional experiences. - Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required). - Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers. - Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). - Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings. - Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service. - Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program. Disclaimers and Definitions: - General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. - Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history. - Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. - Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. - Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply. Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. - Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. - Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. - On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. - Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. - Intern / Co-Op Benefits: Employees taking part in an internship or co-op at the MBTA are eligible to receive accrued paid sick leave as well as a monthly transportation pass, based on the city from which the intern / co-op commutes to work, at no cost. However, no additional benefits are currently offered for interns or co-ops.
Наблюдалась 2026-10-15, впервые 2026-10-14, источник — Indeed.