Senior Program Manager – Supply Chain, RoA PMO, WWGS, Worldwide Global Selling
# Senior Program Manager – Supply Chain, RoA PMO, WWGS, Worldwide Global Selling **Amazon (Shanghai) International Trading Company Limited** · Shanghai, CHN · `On-site` · `full-time` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Amazon* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Project/Program/Product Management--Non-Tech]` `[Customer Success]` --- ### About the Role Amazon Global Selling is looking for an experienced and strategic Senior Customer Success Manager – Supply Chain to define and execute the end-to-end supply chain strategy for Sellers across Rest of Asia (RoA)— shipping worldwide. You will own the RoA seller supply chain experience and optimization end to end — replenishment planning, inbound logistics, and inventory health — helping sellers move inventory into FBA efficiently and cost-effectively, including through supporting products such as SEND, AGL and AWD. You will conduct deep-dive research into seller supply chain economics and pain points, and partner with cross-functional teams spanning origin AM Teams, Central Product / Tech, Worldwide Fulfillment, and carrier / logistics partners to deliver data-driven, outcome-focused results. Key job responsibilities Research and Analysis • Monitor and improve seller inventory health and inbound performance across RoA. • Deep-dive into seller pain points to identify opportunities that improve end-to-end supply chain efficiency (replenishment, inbound logistics, inventory placement). • Use data-driven insights on lane / mode performance, cost, and lead times to guide strategic decisions. Strategy Development and Execution • Lead the RoA team's supply chain strategy and goal-setting through the OP1 / OP2 planning cycles, translating worldwide priorities into regional plans. • Represent the voice of RoA sellers to influence the Global Product team's supply chain roadmap — translate seller needs and pain points into product requirements, and partner with Central Product / Tech to improve supply chain products for the region. • Own the end-to-end supply chain solution for RoA — from replenishment planning and inbound logistics through inventory health — driving seller adoption of FBA and its supporting products (e.g., SEND, AGL, AWD). • Partner with stakeholders to prioritize and deliver initiatives that improve supply chain efficiency. • Build and refine the SOPs, tools, and best practices that streamline solution delivery. Program Management and Optimization • Own the RoA supply chain domain business review mechanism (WBR / MBR) end to end — define the metrics and narrative, produce the weekly / monthly callouts, and surface risks and opportunities to leadership to drive continuous improvement. • Manage peak-readiness programs (e.g., Prime Day, BFCM) and seller inventory health. • Pinpoint and resolve supply chain bottlenecks and escalations with FC / logistics / product partners inside and outside Amazon. • Create training and enablement resources to upskill Country teams on supply chain programs. - Bachelor's degree or above - Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization - 10+ years of program or project management experience, or 5+ years of supply chain experience
- Project/Program/Product Management--Non-Tech
- Customer Success
Наблюдалась 2026-10-14, впервые 2026-10-14, источник — Amazon.