Senior Program Manager - Healthcare Pilots and Proof of Concepts

Overview

The Senior Program Manager for Pilots and Proofs of Concept is responsible for managing assigned client-facing healthcare technology implementation projects using established methodologies and processes. The role coordinates project activities across onboarding, integration, configuration, validation, and adoption; monitors project plans, risks, milestones, and outcomes; and escalates significant issues for leadership resolution. The Program Manager collaborates with internal teams and client stakeholders to support the successful delivery of pilots and proof-of-concept initiatives of moderate scope and complexity.

Responsibilities

Principal Responsibilities and Essential Duties:

• Manage assigned healthcare IT pilot and proof-of-concept projects using established implementation methodologies, processes, and governance requirements.
• Develop and maintain project plans based on approved scope, timelines, milestones, resource requirements, and success criteria.
• Coordinate project activities across Product, Engineering, Implementation, Data Analytics, Customer Success, and other participating teams.
• Manage assigned pilots within defined product lines or customer accounts.
• Identify project risks and issues, recommend mitigation options, and escalate matters requiring leadership decisions.
• Identify resource needs and coordinate staffing requests with functional leaders.
• Communicate project status, milestones, risks, and dependencies to client stakeholders and internal teams.
• Prepare project status reports, dashboards, risk assessments, and summaries for leadership review.
• Facilitate project kickoffs, milestone reviews, readiness assessments, and other working sessions.
• Track pilot outcomes against established success metrics and KPIs.
• Document lessons learned, best practices, and reusable templates for future pilots.
• Provide implementation information and project results to support Sales during transitions to production.
• Contribute to business cases addressing pilot results, ROI, and value realization.
• Contribute to the continued improvement of implementation methodologies, templates, playbooks, and governance frameworks.
• Conduct post-implementation reviews and recommend improvements for future deployments.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Project Management, or related field.
• 4-6 years of program or project management experience in healthcare technology and/or payer/provider environments.
• Experience managing or coordinating client-facing technology implementation projects involving data integration, workflow design, or analytics platforms.
• Demonstrated experience managing cross-functional projects of moderate scope involving multiple stakeholders.
• Strong understanding of project management methodologies (Agile, Waterfall, or hybrid approaches).
• Excellent organizational skills with ability to manage multiple concurrent projects.
• Strong written and verbal communication skills for diverse audiences.
• Proficiency with project management tools (e.g., Monday.com, Jira, Smartsheet, MS Project).
• Experience creating and presenting executive-level status reports and dashboards.
• Ability to analyze project issues, work through moderately ambiguous situations, recommend solutions, and escalate decisions when appropriate.
• Ability to independently manage multiple client-facing pilots and POCs with minimal oversight.
• Ability to lead effective stakeholder meetings and maintain accurate project plans, anticipate and address risks and dependencies, and drive follow-through across senior internal and external stakeholders.

Preferred Qualifications:

• PMP, PgMP, or similar project/program management certification.
• Experience in healthcare technology, health plans, or healthcare analytics industry.
• Familiarity with risk adjustment, quality measurement, or member engagement solutions.
• Experience managing pilot programs or proof-of-concept initiatives specifically.
• Background working with Sales teams on customer-facing initiatives.
• Experience with Monday.com or similar work management platforms.
• Understanding of healthcare data, analytics, and implementation processes.

Cognitive / Mental Requirements:

• Communicating with others to exchange information.
• Problem-solving and thinking critically.
• Completing tasks independently.
• Interpreting data.
• Making timely decisions in the context of a workflow.
• Maintaining focus.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Learning new tasks and completing tasks in situations that have a speed or productivity quota.
• Remembering and adhering to processes and protocols.
• Applying established protocols in a timely manner.

Physical Requirements and Working Conditions:

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access / connectivity and office setup and maintenance.

Base compensation ranges from $115,000 to $120,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti . For information about our benefits package, please refer to our Careers page.

Since this job will be based remotely, all interviews will be conducted virtually.

Date of posting: 11/12/2026

Applications are assessed on a rolling basis. We anticipate that the application window will close on 1/12/2027, but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.

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Originally posted on Himalayas