Senior Program Manager

Overview

We are seeking a Senior Program Manager to lead enterprise-scale Sirion CLM implementations for US clients. This senior, client-facing role owns end-to-end program delivery, executive stakeholder management, commercial performance, and leadership of cross-functional teams. The role also supports pre-sales through scoping, delivery planning, estimation, and staffing.

Responsibilities

Program Delivery & Governance

• Own end-to-end delivery of Sirion CLM implementations from initiation through go-live and stabilization.
• Develop and manage integrated program plans covering scope, timelines, milestones, resources, risks, and dependencies.
• Ensure delivery is on time, within scope and budget, and aligned with contractual commitments.
• Establish program governance, including steering committees, status reporting, decision-making, and escalation mechanisms.
• Proactively manage delivery risks, issues, resource constraints, and dependencies across Sirion, client, thirdparty, and other Consilio workstreams.
• Capture lessons learned and apply them to improve delivery practices across future Sirion engagements.

Client & Executive Stakeholder Management

• Serve as the primary client-facing delivery leader and build strong relationships with executive sponsors and senior stakeholders.
• Lead steering committees, executive updates, program reviews, and escalation discussions.
• Maintain alignment on scope, responsibilities, priorities, timelines, and outcomes.
• Communicate delivery challenges clearly and drive timely decisions and resolution.
• Maintain strong client relationships and accountability for client satisfaction throughout the engagement.

Financial & Commercial Management

• Own program financials, including revenue, cost control, margin management, and forecast accuracy.
• Manage delivery against the Statement of Work and identify potential scope changes early.
• Manage change requests and assess their impact on effort, cost, resources, and timelines.

Team Leadership

• Lead cross-functional teams comprising functional consultants, Solution Architects, technical consultants, integration specialists, testing teams, and other implementation resources.
• Manage virtual and globally distributed teams, including onshore and offshore delivery.
• Establish clear accountability across workstreams and mentor project managers and delivery team members.

Pre-Sales Support

• Participate in client scoping sessions to understand scope, timelines, delivery requirements, dependencies, and client responsibilities.
• Partner with the Solution Architect and subject-matter experts to translate the agreed scope into an executable implementation plan.
• Develop effort estimates, staffing plans, timelines, delivery assumptions, and inputs for proposals and Statements of Work.
• Support RFP/RFI responses and client presentations from a program-delivery perspective.
• Ensure delivery risks, assumptions, dependencies, scope boundaries, and client responsibilities are documented before contracting.
• Support transition from pre-sales into implementation, ensuring won engagements are correctly mobilized for delivery, financial reporting, and invoicing.

Qualifications

Required Experience

• 10+ years of program/project management, consulting delivery, or enterprise software implementation experience.
• Demonstrated experience leading large, US-based Sirion CLM implementations is required.
• Proven experience leading large, complex, multi-workstream enterprise implementations through go-live.
• Strong understanding of the Sirion implementation lifecycle and CLM processes.
• Strong client-facing experience, including managing executive stakeholders, difficult conversations, and escalations.
• Experience owning program financials, commercial commitments, scope, and change control.
• Experience supporting pre-sales scoping and estimation for enterprise implementation engagements.
• Experience leading virtual, cross-functional, and globally distributed delivery teams.
• Excellent communication, stakeholder management, negotiation, and problem-solving capabilities.

Preferred Qualifications / Certifications

• Sirion certification or formal Sirion training.
• PMP, PRINCE2, or equivalent program/project management certification are a plus.
• Consulting or systems integration background.

Consilio’s True North Values

- Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter.

- Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions.

- Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future.

- Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of.

Originally posted on Himalayas