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Senior Product Manager, US 3P Business

Amazon.com Services LLCSeattle, Washington, USA

  • Project/Program/Product Management--Non-Tech
  • Product Management

The Amazon Standards for Brands (ASB) team is looking for a Product Manager to drive our product and AI initiatives. This role will lead strategic initiatives that help nationally recognized brands maintain high customer experience standards in the Amazon store. This role will own the vision for how AI can improve the speed and consistency of review at scale. It will also own our key detection models and the product roadmap across ASB to improve the brand experience.

Key job responsibilities

  • Apply critical judgment to determine where AI can support human review, and implement those AI solutions.
  • Own the end-to-end brand-facing experience across help pages, notifications, dashboards, and action centers. Translate diverse brand personas into intuitive, self-service surfaces grounded in utility and simplicity.
  • Define the product roadmap across detection tooling, policy tooling, and cross-system integrations. Make clear prioritization decisions that balance short-term delivery with long-term architecture. Manage the full lifecycle from concept through post-launch.
  • Create and present business reviews to senior leadership on strategic initiatives to improve the customer and brand experience.

About the team The Amazon Standards for Brands (ASB) team is dedicated to helping nationally recognized brands maintain high customer experience standards in the Amazon store. We develop and implement policies, processes, and tools that protect customer trust while enabling brands to thrive in the Amazon store.

Our team partners across the organization to develop holistic approaches to maintaining high standards of customer experience for brands within the scope of the ASB policy. We're committed to data-driven decision making and continuous improvement. We are always looking for new ways to improve how we support both customers and brands.

  • 5+ years of product or program management, product marketing, business development or technology experience
  • Bachelor's degree or equivalent
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • Experience as a product manager or owner
  • Experience owning technology products

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