Senior Manager - Human Resources
# Senior Manager - Human Resources **The National Sports Club of India** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Job Title: Senior Manager – Human Resources Organisation: The National Sports Club of India (NSCI) Industry: Premium Sports Club / Members' Club / Hospitality & Recreation Location: Lala Lajpatrai Marg, Worli, Mumbai – 400 018 Experience: 10–12 Years Qualification: MBA / PGDM in Human Resources or equivalent (additional certifications in HR analytics, labour law, industrial relations, or talent management are desirable) Employment Type: Full-time, permanent (six-month probation; minimum one-year commitment) Salary: 15 LPA – 20 LPA Reports to: Senior Management About the Role We are seeking a mature, dynamic and highly professional Senior Manager – Human Resources to lead the HR function of The National Sports Club of India (NSCI), a prestigious, large-scale sports and recreational club established in 1949. The role requires an experienced HR professional with a strong understanding of hospitality-driven service environments, member-centric operations, workforce management, employee relations and statutory compliance. The successful candidate will oversee HR operations across multiple departments, including club administration, housekeeping, security, sports and recreation, food and beverage, banquets, engineering and maintenance, and events, wherever applicable. The position requires excellent people-management skills, high standards of professionalism, discretion, integrity and the ability to work effectively with the Club’s elected Committees and Office Bearers, senior management, department heads, employees, contractors and other stakeholders. Key Responsibilities 1. Strategic HR Leadership ● Develop and implement HR policies, procedures and workforce strategies aligned with the club's objectives. ● Partner with senior management and departmental heads to improve workforce productivity, service quality and organizational effectiveness. ● Establish consistent HR practices across all operational departments. ● Support management in organizational planning, manpower budgeting and workforce optimization. 2. Manpower Planning and Talent Acquisition ● Manage recruitment for managerial, supervisory, technical and operational positions. ● Plan manpower requirements based on club operations, seasonal activities, sporting events, banquets and member-service needs. ● Recruit and retain skilled hospitality, sports operations and support-service personnel. ● Develop effective on boarding, induction and employee integration processes. 3. Employee Relations and Workforce Management ● Manage employee grievances, disciplinary proceedings, workplace conflicts and employee welfare. ● Maintain constructive industrial relations and coordinate with employee representatives or unions, where applicable. ● Establish clear attendance, leave, shift, overtime and workforce discipline procedures. ● Handle sensitive employee matters professionally, fairly and confidentially. 4. Hospitality and Member-Service Culture ● Promote a service-oriented culture focused on courtesy, discipline, grooming, responsiveness and professional conduct. ● Coordinate with operational departments to strengthen employee behaviour and member-service standards. ● Implement staff training on etiquette, communication, service excellence and workplace conduct. ● Support management in addressing employee-related service concerns and recurring operational issues. 5. Compensation, Payroll and Benefits ● Oversee compensation structures, salary reviews, incentives, employee benefits and payroll coordination. ● Monitor manpower costs, overtime, contractual labour expenses and departmental budgets. ● Ensure accurate employee records and timely payroll inputs. ● Maintain appropriate controls over HR documentation and compensation-related information. 6. Labour Law and Statutory Compliance ● Ensure compliance with applicable labour and employment laws, including the Labour Codes and the Maharashtra Shops and Establishments Act, statutory obligations and establishment-specific requirements. ● Oversee relevant PF, ESI, gratuity, bonus, wage, leave and other statutory processes, as applicable. ● Coordinate applicable POSH requirements, employee documentation, audits and statutory inspections. ● Liaise with legal advisors, consultants, government authorities and auditors when required. 7. Performance Management and Learning & Development ● Establish performance appraisal systems and measurable departmental objectives. ● Identify training needs and implement development programs for employees and supervisors. ● Develop supervisory and managerial capabilities, succession plans and internal talent pipelines. ● Monitor employee performance, productivity, training effectiveness and retention. 8. HR Administration and Reporting ● Oversee joining formalities, confirmations, transfers, promotions, exits and employee records. ● Prepare HR dashboards covering headcount, attrition, absenteeism, manpower costs and recruitment. ● Manage HRMS, documentation, employee communication and process standardization. ● Submit periodic HR reports and recommendations to senior management. 9. Leadership and Stakeholder Management ● Lead, mentor and develop the HR team. ● Work collaboratively with club administration and all functional departments. ● Handle confidential matters involving employees, management and club operations with integrity and discretion. ● Support management initiatives relating to governance, employee welfare and operational improvement. Job Requirements Education: ● MBA / PGDM in Human Resources or equivalent qualification. ● Additional qualifications in labour laws, industrial relations or HR management will be an advantage. Experience: ● 10–12 years of progressive HR experience, with substantial managerial responsibility. ● Prior experience in a large hospitality organization, premium club, hotel, resort, convention centre, large recreation facility or comparable service-intensive organization is preferred. ● Demonstrated experience managing a diverse workforce across multiple departments. ● Experience in employee relations, statutory compliance, manpower planning, payroll coordination and HR policy implementation. Essential Skills: ● Strong leadership and people-management capabilities. ● Excellent communication, interpersonal and conflict-resolution skills. ● Sound knowledge of HR operations, labour compliance and employee relations. ● Strong stakeholder management and decision-making abilities. ● Good command of MS Excel, HRMS and HR reporting. ● High levels of integrity, confidentiality, professionalism and accountability. ● Ability to manage operational priorities and work in a dynamic, member-focused environment. ● Ability to work with an elected management and to remain neutral in members’ affairs and Club elections. Preferred Attributes: ● Exposure to premium hospitality and high-service-standard environments. ● Experience managing a large permanent and contractual workforce. ● Ability to balance employee welfare, organizational discipline and member-service expectations. How to Apply: ● Send your CV to talent.hr@nscimumbai.com with the subject “Application – Senior Manager HR”. ● State your current CTC, expected CTC, notice period and earliest joining date. The remuneration and terms agreed at the final interview will be final and will not be reopened. Only shortlisted candidates will be contacted. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: - Provident Fund Work Location: In person
Наблюдалась 2026-10-19, впервые 2026-10-19, источник — Indeed.