Senior Manager
# Senior Manager **Writer Information** · Whitefield, Bengaluru, Karnataka · `On-site` 🕒 **Статус:** *Опубликовано: 7 дней назад* · *Источник: Indeed* --- ### About the Role Job Description – Senior Sales Manager / Business Development Manager – BPS Services Company: Writer Information Location: Chennai/Mumbai/Bangalore/Hyderabad/Noida Experience: 10+ Years Position Overview Writer Information is looking for a seasoned sales professional to drive growth for our Business Process Services (BPS) portfolio. The ideal candidate should have strong experience in selling BPS/BPO/BPM solutions, including Back Office Outsourcing, Customer Experience Management (CXM), Contact Center, and Omnichannel CX solutions. The role requires a strong combination of hunting and farming capabilities — acquiring new enterprise clients while expanding relationships and wallet share with existing customers. Key Responsibilities Drive end-to-end sales for BPS/BPO/BPM, Back Office Outsourcing, CXM, Contact Center, and Omnichannel CX offerings. Build and manage sales pipeline through new client acquisition and strategic account expansion. Identify, engage, and close opportunities with enterprise customers across industries. Develop strong relationships with CXOs, business heads, and key decision-makers. Own the complete sales cycle including lead generation, solution positioning, RFP/RFI management, negotiations, and closure. Work closely with delivery, solution, and operations teams to create customized customer solutions. Drive account mining and cross-selling opportunities within existing customer relationships. Achieve assigned revenue and business growth targets. Track market trends, competitor landscape, and emerging opportunities in the BPS industry. Candidate Profile / Skills Required Minimum 10+ years of relevant sales experience in BPS/BPO/BPM/Managed Services/CXM/Contact Center solutions. Proven experience in selling outsourcing services and managing enterprise sales cycles. Strong understanding of Back Office operations, Customer Experience Management, Digital CX, and Omnichannel solutions. Demonstrated success in both new logo acquisition (hunting) and existing account growth (farming). Strong enterprise relationship management and consultative selling skills. Experience managing large-value deals and complex client engagements. Excellent communication, negotiation, and stakeholder management skills. Preferred Experience Experience working with BFSI (Banking, Financial Services, Insurance), Retail, and E-commerce clients will be an added advantage. Exposure to enterprise clients and large-scale outsourcing engagements preferred. Strong understanding of industry trends and BPS transformation initiatives. Key Success Metrics Revenue growth and new business acquisition. Pipeline generation and conversion. Strategic account expansion and wallet share growth. Customer relationship development and retention. Pay: ₹3,000,000.00 - ₹3,200,000.00 per year Work Location: In person
Наблюдалась 2026-09-30, впервые 2026-09-23, источник — Indeed.