Senior Expert, Product and Solution (40000645)
# Senior Expert, Product and Solution (40000645) **Techcombank** · Thành phố Hồ Chí Minh · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role 16 Oct 2026 Senior Expert, Product and Solution (40000645) Category: Private and Retail Banking Group Job Type: Facility: Retail Banking Job Purpose Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through: 1. Product/ Solution/ Journey design, embedded with customer experience required 2. Product/ Solution/ Journey policy và guidelines 3. Provide training knowledge on Product/ Solution/ Journey 4. Other tasks assigned by department Head/Director Key Accountabilities (1) 1. Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers: - Building and managing product trees and related documents of customers; - Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks; - Responsible for the management, development, adjustment and standardization of regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies và customer's need. 2. Development of products/product packages/Business programs/solutions - Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning - Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs to meet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP 3. Building operating procedures – systems and services - Responsible for/coordinating design, construction, development, adjustment of operating processes from the perspective of product/product package/Biz program/solution, update problems (if any), propose alternatives, process improvements, modifications - Responsible for implementing or coordinating with Internal Divisions to improve and automate operational and service processes 4. Price and fee policy: - Responsible for/coordinating the development/adjustment and management of product/package/solution pricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank. - Develop and manage pricing policy/governance framework for customers 5. Monitoring/coordinating product portfolio management/product packages/solutions/promotions - Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Biz program and proposing solutions to improve operational efficiency 6. Project: - Participate in projects related to products/solutions for business customers 7. Training and capacity development: - Drafting training documents for Products/Solution - Participating in and implementing sharing / training / coaching for consulting forces on products and solutions 8. Other tasks assigned by the department head Key Accountabilities (2) Key Accountabilities (3) Key Relationships - Direct Manager Director/Head of function Key Relationships - Direct Reports None Key Relationships - Internal Stakeholders Other units in Division, other units in TCB Key Relationships - External Stakeholders Customers, organizations, business associations, state agencies (GSO, tax authorities ...) Success Profile - Qualification and Experiences - Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration - Priority to have a master's degree or higher Minimum 12 years working experience in banking/finance/credit/marketing with: - Understanding of solutions to improve performance of division (resource, system, operations, risk management) - Understanding of banking activities - Understanding of strategy, business model, CVP - Mimimum TOEIC 650 or equivalent
Наблюдалась 2026-10-20, впервые 2026-10-16, источник — Indeed.